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Extended Stay America - Kansas City - Airport
- Hotels
- Kansas City, MO
About this business
Property Location When you stay at Extended Stay America - Kansas City - Airport - Plaza Circle in Kansas City, you'll be near the airport and convenient to Harley-Davidson Factory. This hotel is within the region of Zona Rosa and Shoal Creek Living History Museum.Rooms Make yourself at home in one of the 109 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access k... read more
Location details
11712 NW Plaza Cir., Kansas City, MO, 64153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It looks like the bathroom was not clean .I found 2 dirty towels in it. The carpet was very dirty.
Business response:
Thank you for being our guest. We apologize for the cleanliness issues you encountered in your room. Please be assured that we have discussed your concerns with our housekeeping team, and we’re working with them to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a better experience on your next stay. Sincerely, Hotel Management
The kitchen was nice and cooking utensils Making my bed, changing linen after 3 days, cleaning the dishes myself, no collection of trash,cleaning the room alone, DIY . Bathroom Never cleaned till my check out. The breakfasts dry and lousy.
Business response:
Thank you for taking the time to write a review about your stay at our hotel. We regret you did not like our breakfast and apologize for the difficulties you faced during your visit. Our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion; we are happy to provide this service to you at a minimal fee. On a positive note, we are pleased you enjoyed the fully equipped kitchen. It was a pleasure having you as our guest, and we hope to welcome you back soon. Sincerely, Hotel Man... read more
Good All good
The water pressure when I took a shower was bad... but other than that it was a great stay..
Business response:
Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. Also, we have alerted our maintenance team about the water pressure, and they will check and fix the issue immediately. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Poor breakfast.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Business response:
Thank you for staying at our hotel. Although from the rating it seems overall you had a pleasant visit, we are sorry for not meeting your expectations with our breakfast offerings. Your concern will be shared with our brand leaders to determine new breakfast offerings. We hope to host you again in the future so that we can provide you with a much better experience. Sincerely, Hotel Management
Love the kitchen. Felt like an apartment complex. Very comfortable.
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you had a great stay with us and loved your fully-equipped kitchenette. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Very clean and friendly. I wish the breakfast was more than a coffee bar and some snack bars but it was enough
Business response:
Thank you for choosing Extended Stay America. It’s a pleasure to know liked our well-kept property as well as our courteous associates. Also, we will share your feedback with our brand leaders to determine new grab-and-go breakfast offerings. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
The staff were friendly. Tue place is out dated and looks dirty.
Business response:
Thank you for choosing Extended Stay America. We're glad to know you were pleased with the service provided by our associates, but we're sorry for your disappointment with the overall condition of our property. We have discussed your feedback with our housekeeping and maintenance teams for review and action. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
We came in for a early check in and they didn’t need to do that, but they went way out of their way to accommodate us, thank you so much.
Business response:
Thank you for reviewing your stay at Extended Stay America. We are delighted to read that our staff went a step beyond to accommodate your request for early check-in and that you had a great time with us. Your compliments will surely be shared with our team. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Airport
How is Extended Stay America - Kansas City - Airport rated?
Extended Stay America - Kansas City - Airport has a 4.2 star rating with 1,469 reviews.
When is Extended Stay America - Kansas City - Airport open?
Extended Stay America - Kansas City - Airport is open now. It will close tomorrow at 12:00 a.m.