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11712 NW Plaza Cir., Kansas City, MO, 64153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Furnishings kind of tired Bed comfortable Needed new carpet Clock did not work Smoke detector in room had defective battery? and went off at 5 am
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management
Comfortable and quiet! The stay greatly exceeded my expectations! I slept great!
Business response:
Thanks for the wonderful feedback. We are glad to know you had a good time here and were satisfied with all that we offer. It was a pleasure serving you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Very nice room. Extremely clean and quiet. Bed unfortunately very uncomfortable
Business response:
Grace, thanks for staying at our hotel. We are happy to know you liked your clean room and that you overall had a pleasant stay. However, we are sorry you were not pleased with our bed. We value your feedback and has been discussed with the respective team members to improve our facilities moving forward. We hope you will give us another chance to meet your expectations in the near future. Sincerely, Hotel Management
A great stay We we're really impressed with our room. It looked like there had been a recent updates to the room. The room was good sized and very comfortable. The staff was all very friendly and helpful. It is at the airport and reasonably close to restaurants and shopping. We would stay again.
Business response:
Charles, it's so nice to read your stay at Extended Stay America was enjoyable on so many levels. We appreciate you liked our proximity to the airport, and that our service and facilities were up to your satisfaction. Thank you for taking the time to review your visit and hope to welcome you again when in our area. Sincerely, Hotel Management
Good for the price Staff was great. I did a little spot cleaning in the room. Need to ask for coffee maker, etc.
Business response:
Kathy, thank you for being our guest. We are glad to know you overall had a pleasant stay as well as liked our friendly and helpful staff. We appreciate your feedback and hope to see you again soon. Sincerely, Hotel Management
Quiet area I was worried being so close to the airport that it would be noisy. It was in a very quite and safe area. Staff was super polite. Even though the hotel comes with a kitchen, I do wish there were more choices than muffins and grain bars for breakfast.
Business response:
Thank you for the wonderful review of Extended Stay America. We are glad to know you had a great stay and were impressed with the service provided by our courteous associate. Your compliments will be shared with our entire staff. Your feedback about our breakfast has been shared with our Brand Leaders to consider while planning the menu in the future. It was a pleasure having you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Great all around service, room value Excellent customer service during my late night check in from deleted flight & super quick check out
Business response:
Thanks for choosing Extended Stay America and for the wonderful feedback. We are delighted to read you were impressed with everything we offer and that you found us to be a great value. It was a pleasure having you as our guest, and we look forward to your next visit when in the area. Sincerely, Hotel Management
Nice hotel and close to airport.
Business response:
Juan, thank you for reviewing your nice experience at the Extended Stay America. We're glad you appreciated being close to the airport. It was a pleasure having you as our guest, and we hope to see you again on your next visit to our city. Sincerely, Hotel Management
Staff was great friendly and very helpful I will stay here again
Business response:
Thank you for the positive review of our hotel. We are delighted to know how much you enjoyed your stay and the excellent service provided by our staff. Thanks for being our guest, and we can't wait to welcome you back to Extended Stay America. Sincerely, Hotel Management
Extended Stay America - Kansas City - Airport has a 3.4 star rating with 2,342 reviews.
Extended Stay America - Kansas City - Airport is open now. It will close tomorrow at 12:00 a.m.