Extended Stay America - Kansas City - Airport

Anonymous 

on Expedia

10 months ago

Very dirty, no coffee anywhere, even for purchase. Very worn. 

Catherine 

on Expedia

10 months ago

This place is filthy. The hallways smell like they’re piping in farts.Couldn’t get any housekeeping, over several days, despite numerous requests. The fan in our bathroom did not work. The stove top did not work. About half the people at the front desk have no business working in hospitality. The block where they are located is nothing but other hotels! So we moved to one of those. Avoid this place like the plague. 

Janell 

on Expedia

10 months ago

Too noisy!!! 

Samuel 

on Expedia

11 months ago

Misleading Asked for towels was denied because I needed to bring older towels first. Room had patch jobs from previous repairs that looked as if they were rushed. The biggest issue I think would have been the misleading of breakfast bar which was just instant oatmeal. For the extra 200plus dollars this was the worse part of stay because it was horrible n inedible. I would not have stayed if the breakfast bar was clearly explained that it was just instant oatmeal. No cereal no milk or orange juice no egg not even granola bars... read more

john 

on Expedia

11 months ago

Check in process was invasive, asking for ID for each guest staying. Pillows are the size of tea bags. Twin sized beds, small. Breakfast was nonexistent. I would never have stayed here had I known. 

Elizabeth 

on Expedia

11 months ago

DO NOT stay here if you wish to sleep! I was traveling for my company. My company had booked this property for me to stay at during my trip. We have had previous employees stay at this location. We will not be having any others stay here due to the noise of other guests, the lack of the management and staff doing anything to stop or limit the noise, and when we determined to have me leave the property for another so I could sleep, they refused to provide a full refund. Because I had checked in "even for a few minutes" we cou... read more

Derek 

on Expedia

11 months ago

They're overall property was dirty staff was nowhere around when needed the room was dirty the bed felt like you were sleeping on a concrete slab delivering smell of marijuana and rockfish was horrible and my car was messed with while there and police presence was very high for me be disturbances