Extended Stay America - Kansas City - Airport

Kayla 

on Expedia

a year ago

Awful Room was dirty. Wouldn’t clean or move us rooms. Manager wanted argue saying it was a low income hotel and we get what we get. 

joy 

on Expedia

a year ago

Every time I stay at it extended stay I am beyond disappointed and disgusted with the company itself, and its lack of concern for cleanliness is beyond belief. I don’t know how they get away with it, considering government regulations. Last time I stayed at an extended stay, the bedsheets were not even changed, and it took several complaints to get someone to change. This time the toilet was clearly not cleaned at all with yellow stains everywhere inside the bowl and on the seat. I was really worried about even laying on the... read more

Jonathan 

on Expedia

a year ago

The property was not well kept. It was dirty and the maintenance was poor. Two thumbs way down. Staff was pleasant but our room was dirty, there was hair from various sources around the room, the tub drained slow, the trim on the counter had been torn off, the elevator electric panel was held on by one screw and some guests were smoking right next to the door. Avoid at all costs!! 

Trupti 

on Expedia

a year ago

Reeked of weed, all over the property. By front desk, in the hallway and in the room. Dirty floor, sticky laminate in kitchen, stained carpet, countertop trims were missing, rusty appliances, not a single utensil in the kitchen. Door to the room had so much wear and tear on the bottom. Furniture had so much dust and wear, it seemed that they were bought used. Lookd like the room floor was not cleaned in months . When I brought up the weed smell to the front desk, I was told 'you have a sensitive nose' and a canned response o... read more

Anonymous 

on Expedia

a year ago

Einfach grausam und dreckig _ habe nicht schlafen können vor Ekel! 

Andrea 

on Expedia

a year ago

Gave us a room already occupied! They inspect your room while you are staying there! A lot of full timers living there! Gave me a room someone was already in! Went and asked for a refund and left