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9701 N. Shannon Ave., Kansas City, MO, 64153, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
The bed was very unconfortable. People were in an out all night long and we were not able to sleep.
Business response:
Thank you for being our guest at Extended Stay America. We are happy to see the rating as it states you had a nice time with us, but we are sorry for the discomfort you had with the mattress and regret the inconvenience caused due to the other guests on the property. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. We hope you will choose us the next time you visit this area. Sincerely, Hotel Management
Great customer service. I wished I could have stayed longer.
Business response:
Donnell, thank you for the generous review of Extended Stay America. It’s an absolute delight to know you had a great stay with us and that you were impressed with the outstanding service you received. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you for your rating of Extended Stay America. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
My family and I got to stay at extended stay KC while we were visiting. The hotel was kept clean through out our stay. Front desk didn’t have enough staff to help people quickly. Had issues with the key card but the front desk was able to provide me with another one. Overall a good place to stay.
Business response:
Presley, we are delighted you chose to stay with us at Extended Stay America. We appreciate your wonderful comments and are happy to read your family enjoyed your stay with us. Our staff works hard to exceed our guests' expectations and make sure they have a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile. Thank you for being our guest, and we hope to welcome you again whenever your travels bring you back to the area. Sincerely, Hotel Management
Business response:
Vicki, thank you for sharing your rating regarding your visit. We hope you enjoyed your stay, and we do want to extend our apologies if your experience didn't meet every expectation. It was a pleasure serving you, and we hope the positive aspects of your visit will bring you back to us in the future. Sincerely, Hotel Management
If you are traveling with your pets. This is the place for you. Its pet friendly.But if you're like n me. I do not like pet hair.There was pet hair everywhere. I finally fl found where the pet was coning from. The curtain, were covered in dog hair. They were totally coveredv in oet hair Like soneone had a husky abd ley it lay on tge curtains.. I has the stuff come dien look stafe cone d look at the curtains. I was told other people had stayed in that room. They had not complained. They were a pet friendly hotel. So I didnt p... read more
Business response:
Vicki, thank you for sharing your review of Extended Stay America. It was a delight to know you were happy with how well our associates served you and that you had a great stay with us. However, we are sorry for the issue you had in your suite. We have relayed your comment with our housekeeping team to be more diligent. Thank you once again for being our guest, and we look forward to seeing you. Sincerely, Hotel Management
Extended Stay America - Kansas City - Airport - Tiffany Springs has a 4.1 star rating with 1,087 reviews.
Extended Stay America - Kansas City - Airport - Tiffany Springs is open now. It will close tomorrow at 12:00 a.m.