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9701 N. Shannon Ave., Kansas City, MO, 64153, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Wonder why When we checkef in they put us in a 1 queen room, next was a 2 queen room and we never were offered the room i paid for. 2 queen studio. Even with covid breakfast could have been more than granola bar and a small muffin. Ask for 2 extra pillows due to arthrits and recieved 1.
Business response:
Carol, thank you for staying at our hotel. We are sorry for the reservation issue you encountered and regret the inconvenience caused. We are reviewing this to see what went wrong so we can avoid this from happening again. We value your comments and hope you will reconsider staying with us the next time you are in the area! Sincerely, Hotel Management
Business response:
Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Property was clean and customer service was excellent. I have nothing bad to say in Lew of our current pandemic but just missed the breakfast.
Business response:
Keith, it was a pleasure hosting you at Extended Stay America. We are glad to know you had a nice time with us and that you were impressed with our courteous associates and well-kept property. Thank you for the kind feedback, and we look forward to seeing you again soon! Sincerely, Hotel Management
Business response:
Aimee, thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
perfect location and very clean Great place!!!!!
Business response:
Curtis, it is a pleasure to read your fantastic review about the Extended Stay America! We are thrilled that you enjoyed our well-kept property as well as our terrific location. It was a pleasure to have you as our guest, and we look forward to your return visit. Sincerely, Hotel Management
Business response:
Richard, we are pleased your stay was a fantastic one, and we want to thank you for your nice rating. All of us at Extended Stay America look forward to your next visit. Sincerely, Hotel Management
One of the nicest hotels I have stayed at. Clean quiet. Staff was friendly. Only problem was no coffee maker in the room! Need to invest in coffee makers. I know they normally have continental breakfast but there was no coffee available and I need my coffee! Bought it the night before and heated it up in microwave, not as good as fresh.
Business response:
Thank you for posting a review of your stay with us at Extended Stay America. We are happy to know you were impressed with the service you received from our associates and that you liked the cleanliness of our property. However, we regret not meeting some of your expectations. We hope this did not overshadow your otherwise positive experience, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Business response:
Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Extended Stay America - Kansas City - Airport - Tiffany Springs has a 4.1 star rating with 1,087 reviews.
Extended Stay America - Kansas City - Airport - Tiffany Springs is open now. It will close tomorrow at 12:00 a.m.