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Extended Stay America - Kansas City - Airport - Tiffany Springs
- Hotels
- Kansas City, MO
About this business
Location details
9701 N. Shannon Ave., Kansas City, MO, 64153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your rating of Extended Stay America. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
My family and I got to stay at extended stay KC while we were visiting. The hotel was kept clean through out our stay. Front desk didn’t have enough staff to help people quickly. Had issues with the key card but the front desk was able to provide me with another one. Overall a good place to stay.
Business response:
Presley, we are delighted you chose to stay with us at Extended Stay America. We appreciate your wonderful comments and are happy to read your family enjoyed your stay with us. Our staff works hard to exceed our guests' expectations and make sure they have a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile. Thank you for being our guest, and we hope to welcome you again whenever your travels bring you back to the area. Sincerely, Hotel Management
Business response:
Vicki, thank you for sharing your rating regarding your visit. We hope you enjoyed your stay, and we do want to extend our apologies if your experience didn't meet every expectation. It was a pleasure serving you, and we hope the positive aspects of your visit will bring you back to us in the future. Sincerely, Hotel Management
If you are traveling with your pets. This is the place for you. Its pet friendly.But if you're like n me. I do not like pet hair.There was pet hair everywhere. I finally fl found where the pet was coning from. The curtain, were covered in dog hair. They were totally coveredv in oet hair Like soneone had a husky abd ley it lay on tge curtains.. I has the stuff come dien look stafe cone d look at the curtains. I was told other people had stayed in that room. They had not complained. They were a pet friendly hotel. So I didnt p... read more
Business response:
Vicki, thank you for sharing your review of Extended Stay America. It was a delight to know you were happy with how well our associates served you and that you had a great stay with us. However, we are sorry for the issue you had in your suite. We have relayed your comment with our housekeeping team to be more diligent. Thank you once again for being our guest, and we look forward to seeing you. Sincerely, Hotel Management
Business response:
Zareef, thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Extended Stay America; we look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure to accommodate you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Jeanette, thank you for rating your nice experience at Extended Stay America. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
Our room looked like it hadn’t be updated in 30 years. I had to wipe down all surfaces because there were crumbs and spilled substances. All door handles throughout the hotel were GROSS and this was during the pandemic when things should be getting cleaned several times a day!
Business response:
Thank you for taking the time to share your feedback. We are sorry for the cleanliness issue you encountered in your suite and regret the inconvenience caused. Our housekeeping staff takes pride in what they do daily, and we also have processes in place to double-check each room prior to occupancy by the next guest. We fell short in our processes and are reviewing them so that this does not happen again. We value your business and hope you will choose us again in the future for a much better experience. Sincerely, Hotel Mana... read more
Business response:
Sara, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Airport - Tiffany Springs
How is Extended Stay America - Kansas City - Airport - Tiffany Springs rated?
Extended Stay America - Kansas City - Airport - Tiffany Springs has a 3.3 star rating with 1,770 reviews.
When is Extended Stay America - Kansas City - Airport - Tiffany Springs open?
Extended Stay America - Kansas City - Airport - Tiffany Springs is open now. It will close tomorrow at 12:00 a.m.