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Extended Stay America - Kansas City - Airport - Tiffany Springs
- Hotels
- Kansas City, MO
About this business
Location details
9701 N. Shannon Ave., Kansas City, MO, 64153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Safe and well lite up even though you had to call out to get staff member to come to front desk.
Business response:
Thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
It needs an update, but the rooms were comfortable, clean and adequate for our needs. We were most grateful for getting a good price compared to otber hotels in the area.
Business response:
Debbie, thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are so pleased that your experience was positive and that you found us to be a great value. We are also glad you liked your spotless, comfortable room. Your suggestions are appreciated, and we hope that you will choose to stay with us again. Sincerely, Hotel Management
I was disappointed with the overall condition of the room, although the bed was clean. A very dated room, not expected from the outside of the property. The breakfast area was about as bad as could be, offering nothing but vending machines and packaged muffins.
Business response:
Michael, thank you for staying at our hotel. We are sorry you were unhappy with our room and regret not meeting your expectations with our breakfast offerings. Your concern will be shared with our brand leaders to determine new breakfast choices. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
We booked this hotel last minute and got the last room available. The check in process was great. The man at the front desk was nice and helpful and checked us in very quickly. I really only have 2 complaints. Our refrigerator didn’t work in the room and the “breakfast” choices were not good. I was hoping for more fresh fruits instead of just muffins and granola bars. Other than that our stay was good for what we paid.
Business response:
Courtney, thank you for being our guest at Extended Stay America. We are glad to know you enjoyed your time with us and that you were impressed with the great service delivered by our front desk. However, we regret the maintenance issue you encountered in your room and regret not meeting your expectations with our breakfast offerings. We will share your feedback with the appropriate team. Thank you again, and we hope to see you soon. Sincerely, Hotel Management
Staff were extremely helpful and all very nice. Room was very nice too. Felt comfortable while staying here
Business response:
Tiffany, thank you for being our guest and for taking time to review your experience at Extended Stay America. It is delightful to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you again for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
It was quiet. If you justneed a clean, quiet place to sleep ans shower it's great.
Business response:
Thank you for staying at Extended Stay America and leaving a review of your experience here. It is a pleasure to know you liked everything we have to offer and that you had an excellent stay with us. Your recommendation is highly appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management
Front check in staff were amazing. Room was crappy but it was the only one available and the price was right, and staff made me aware that it wasn’t the greatest room when I booked. Most def would stay here again thanks to the front desk staff.
Business response:
Heather, thank you for sharing your comments online. It is a delight to know you were impressed with the friendly service provided by our associates which made your stay a memorable experience. On behalf of everyone at Extended Stay America, we appreciate your recognition and invite you for another visit. Sincerely, Hotel Management
Nice temp home Nice property..rooms are clean and comfortable
Business response:
Melissa, thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Airport - Tiffany Springs
How is Extended Stay America - Kansas City - Airport - Tiffany Springs rated?
Extended Stay America - Kansas City - Airport - Tiffany Springs has a 4.1 star rating with 1,087 reviews.
When is Extended Stay America - Kansas City - Airport - Tiffany Springs open?
Extended Stay America - Kansas City - Airport - Tiffany Springs is open now. It will close tomorrow at 12:00 a.m.