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Extended Stay America - Kansas City - Airport - Tiffany Springs
- Hotels
- Kansas City, MO
About this business
Location details
9701 N. Shannon Ave., Kansas City, MO, 64153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was comfortable and cozy and quite! Will definitely stay again next year!
Business response:
We appreciate you choosing to stay at Extended Stay America. It is great to know you enjoyed our comfortable accommodations. Thank you for being our guest, and we look forward to seeing you in the future! Sincerely, Hotel Management
Peaceful Checking in was horrible, didn’t have room service or clean towels. Breakfast was a joke, Mini muffins, oatmeal, and granola bars. No cereal, bread, milk, juice of any sort.
Business response:
John, thank you for choosing to stay at our hotel. We are sorry for the difficulties you faced while you were here and for your disappointment with our breakfast offerings. Based on your feedback, we are working with our food and beverage team to address your concerns and identify where we can make improvements. We also apologize for your disappointment with our housekeeping policy. Our housekeeping services are provided to guests staying eight or more nights; however, these services are always available upon request for a m... read more
The bed was as hard as a brick and couldn’t get any sleep. Got in room at about 9:30pm, it was 32 degrees outside and both room windows were wide open and had to run the heater for an hour before we could get ready for bed. Was told had a great breakfast in the morning and only had granola bars and wrapped muffins!!!
Business response:
Thank you for being our guest. A good night’s sleep is a must, and we are sorry for the discomfort you had with the bed. We are also sorry you did not like our breakfast choices. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We have also addressed your concern regarding the windows being open with the housekeeping team to be more diligent moving forward. We hope to have an opportunity to serve you much better in the future. Sincerely, Hotel Manageme... read more
Nice Location Easy check in out, clean, restaurants closed by
Business response:
Thank you for taking the time to share your gracious review. We are delighted to know you liked the quick check-in as well as the speedy check-out our hotel offers and that you were impressed with our ideal location close to many exciting venues and restaurants. Your feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
Little slow to understand room key disbursement. No ice machines that I was made aware of. And I'm a. 57 yr old make that showed obvious signs of needing a room on ground level yet was assigned 317
Business response:
John, thank you for your review of our hotel. We are sorry we were not able to provide you the room of your choice. We will make sure on your next visit; you will not be disappointed. Thank you once again, and we hope to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Airport - Tiffany Springs
How is Extended Stay America - Kansas City - Airport - Tiffany Springs rated?
Extended Stay America - Kansas City - Airport - Tiffany Springs has a 4.1 star rating with 1,087 reviews.
When is Extended Stay America - Kansas City - Airport - Tiffany Springs open?
Extended Stay America - Kansas City - Airport - Tiffany Springs is open now. It will close tomorrow at 12:00 a.m.