This profile has been claimed by the business owner or representative.
Extended Stay America - Kansas City - Country Club Plaza
- Hotels
- Kansas City, MO
About this business
Location details
4535 Main St., Kansas City, MO, 64111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Worth staying at. It was a comfortable bed but not a Queen, the sliding window on ground level would not lock. Was an older blog but overall I would say a 7 and would stay there again. I think there was a hooker out the back of the hotel but she didnt solicit me.
Business response:
Dear Curtis, thank you for sharing your experience. Your feedback is very important to us, as it will assist us in improving our guest experience. We will take the necessary steps to ensure this does not occur in the future. Sincerely, Hotel Management
The best part was the location, the hotel looks updated from outside but a bit dated in the room but not too bad. The breakfast grab n go are pre packed muffins, some granola bars, coffee/ tea and packaged hot chocolate. The lobby is at the end of the driveway in the back that could have used some signs to say where it is and something to cover for loading /unloading especially when it was raining hard and dark.
Business response:
Ariel, thanks for evaluating your stay. We are glad to read you had an overall pleasant visit and liked some aspects of our hotel. However, we are sorry for any inconvenience you had during your visit. We value your feedback as it will help us improve our facilities moving forward. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Great value and convenient location in Kansas City Great location. Walkable to shops and museums. Friendly staff.
Business response:
It was a pleasure to have you as our guest at Extended Stay America. We are delighted to know you were overwhelmed not only with our outstanding hospitality and convenient location but also with the value we offer. Thank you again for your comments, and we look forward to welcoming you back on your next trip. Sincerely, Hotel Management
Within walking distance of the plaza. Air conditioner worked well.
Business response:
Thank you for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay. Sincerely, Hotel Management
The hotel is outdated, but ok. They were painting the floor we stayed on which smelled terrible in the hallways but was fine in the room. The shower/bathtub needs to be bleached and they need a new shower curtain liner badly. The one being used had mold along the bottom. Everything else was relatively clean. The bed was comfortable. The best part of the place was the location - very short and easy walk to the Plaza area.
Business response:
It was a pleasure to have you as our guest. We are glad to read you had an overall pleasant visit and liked our location. However, we are sorry you had a few housekeeping issues with your room and that we fell short of our usual service delivery. We have discussed these issues with our staff to see where steps were missed in our room inspection process. Your feedback will help us do a better job going forward. We hope you consider us again when you return to the area. Sincerely, Hotel Management
Small and cheap Small and outdated. Lacking. Not even a pen and tablet in the room. Fine for a bed to sleep in, but not a chair to sit in. Wouldn’t spend any time hanging out in room. Cheap price is the high point for a place to lay your head. Would probably stay some where else next time.
Business response:
James, thank you for being our guest. Although you had an overall pleasant stay, we sincerely apologize that our facility fell short of your standards. Your feedback with regard to the condition of our property and the lack of amenities will help us improve our future guest experiences moving forward. Please consider giving us an opportunity to make your next visit a better one. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Country Club Plaza
How is Extended Stay America - Kansas City - Country Club Plaza rated?
Extended Stay America - Kansas City - Country Club Plaza has a 4.1 star rating with 1,258 reviews.
When is Extended Stay America - Kansas City - Country Club Plaza open?
Extended Stay America - Kansas City - Country Club Plaza is open now. It will close tomorrow at 12:00 a.m.