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Extended Stay America - Kansas City - Country Club Plaza
- Hotels
- Kansas City, MO
About this business
Location details
4535 Main St., Kansas City, MO, 64111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Location is nice, close to Maine street, friendly staffs.
Business response:
Sanam, thank you for being our guest at Extended Stay America. We are glad you loved our friendly staff and had a great stay. We are also delighted our convenient location close to the main street was perfect for your needs. It was our pleasure hosting you during your time in the area. We look forward to your next visit. Sincerely, Hotel Management
Really nice don't mind staying again staff was on hand room was very clean.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Our room smelled terrible. We’re guessing it was an odor from something someone cooked on a previous stay but not real sure. It made staying in the room difficult. We borrowed a bottle of Febreeze from the cleaning cart and sprayed everything in the room made of fabric but that only helped temporarily. The hotel didn’t have any extra rooms so we were stuck. A night away without the kids was definitely ruined by this offensive odor. The rest of the property seemed clean and orderly, the staff was friendly and helpful, and the... read more
Business response:
Thank you for staying with us. We are sorry for the odor and cleanliness issue you experienced in your room and regret that it compromised your stay. We have asked our housekeeping staff to make sure this room receives a deep clean. On a positive note, we are happy you liked our well-kept property, friendly staff, and convenient location. We hope you will consider and give us the chance to serve you better in the future. Sincerely, Hotel Management
The manager and staff are so friendly and extremely helpful.
Business response:
Thank you for commenting online regarding your visit to Extended Stay America. It is a delight to know you were treated exceptionally well by our staff and their friendly service made for a memorable experience. We would like to thank you once more for praising our team, and we look forward to welcoming you again soon. Sincerely, Hotel Management
Plaza stay Everything was fine except the check in took way too long. Only one person and 4 people waiting.
Business response:
Virgil, thank for the feedback. We are glad to read you had a comfortable stay at Extended Stay America. However, we apologize for what occurred at check-in. You have our assurance we will learn from your situation so we are better equipped to provide a first-rate experience to all of our guests. We hope to have the opportunity to make your next stay a complete success. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Country Club Plaza
How is Extended Stay America - Kansas City - Country Club Plaza rated?
Extended Stay America - Kansas City - Country Club Plaza has a 4.1 star rating with 1,258 reviews.
When is Extended Stay America - Kansas City - Country Club Plaza open?
Extended Stay America - Kansas City - Country Club Plaza is open now. It will close tomorrow at 12:00 a.m.