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Extended Stay America - Kansas City - Country Club Plaza
- Hotels
- Kansas City, MO
About this business
Location details
4535 Main St., Kansas City, MO, 64111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
only if nothing else is available For what I had to pay for the room, definitely not worth it. $89 room quality for $189. No coffee in the room. No cups or glasses of any kind. When I went down to ask for some all that was available was one plastic cup and two coffee mugs. They had absolutely nothing else. Wouldn't stay there again unless I didn't have any choice.
Business response:
James, thank you for posting a review of your stay. We're disappointed to read our accommodations did not provide the value you were hoping for and the inconvenience you experienced due to the shortage of the in-room amenities. We are reviewing this situation with our staff to ensure these items are always well-stocked. We hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Hotel was clean, area was ok/safe. Could've been a little cleaner but it wasn't bad- needed dusting, toilet cleaned better.
Business response:
Sandra, thank you for posting a review of your stay at Extended Stay America. We're happy to know our location was ideal for you, but we regret not meeting your expectations with the overall cleanliness of our property. We have shared your feedback with our housekeeping team to be more diligent with their efforts moving forward. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Good price, great location, extremely friendly staff. A bit drab, bad smell, sticky doors.
Business response:
Thank you for being our guest. We are pleased to know you found us to be a great value and that you enjoyed our ideal location as well as the great service delivered by our associates. We appreciate your feedback and will share it with the housekeeping team to be more diligent in their work. We hope to have an opportunity of hosting you again so that we can make it up to you. Sincerely, Hotel Management
Smelly hallway... clean room, great location... good service
Business response:
Thank you for staying with us and leaving a review of your experience here. It is a pleasure to know you liked your well-kept room and that our ideal location was the highlight of your stay. Your feedback for the smell in your room is shared with the housekeeping team for review and action. On behalf of everyone here, we invite you to for another visit. Sincerely, Hotel Management
I had a very pleasant stay I recommend this hotel. The staff was helpful and friendly.
Business response:
Thank you for posting your kind review of Extended Stay America and also for recommending us to future guests. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our guests. We hope you will stay with us again the next time you visit the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Country Club Plaza
How is Extended Stay America - Kansas City - Country Club Plaza rated?
Extended Stay America - Kansas City - Country Club Plaza has a 4.1 star rating with 1,258 reviews.
When is Extended Stay America - Kansas City - Country Club Plaza open?
Extended Stay America - Kansas City - Country Club Plaza is open now. It will close tomorrow at 12:00 a.m.