Extended Stay America - Kansas City - Country Club Plaza

Business response:

We appreciate you taking the time to share your wonderful rating with fellow travelers. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management 

Business response:

Patrick, all of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing to stay at Extended Stay America. Although you had an overall good stay, we are sorry you were unhappy with our hotel's policy of keeping the kitchenware at the front desk. Please know that this is to ensure the cleanliness of these items when our guests' check-in. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for your feedback about Extended Stay America. We are glad you liked our clean and comfortable suites, and also you found us to be a good value. Your concerns have been shared with the maintenance team for review and action. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Ellen, we are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management 

Business response:

Your kind comments and excellent rating are greatly appreciated by all of us here at Extended Stay America. It was delightful to know that the services provided by our associates and the comforts of our accommodations exceeded your expectations. Thank you for the exceptional review, and we hope to have you as our guest again soon. Sincerely, Hotel Management 

Business response:

Thank you for sharing your experience at Extended Stay America. We are delighted to read you liked the value we offer and that our location was perfect for your needs. We hope to have the opportunity to serve you again on your future visit to our city. Sincerely, Hotel Management 

Business response:

John, thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

We appreciate you taking the time to share your review online. It was a pleasure knowing everything went well during your visit and that we could meet your expectations for an excellent stay. Your business is appreciated, and we hope you will come back to Extended Stay America again soon. Sincerely, Hotel Management