Extended Stay America - Kansas City - Country Club Plaza

Business response:

Thank you for staying at Extended Stay America and for writing about your wonderful experience. The needs of our guests are indeed our top priority, and we are glad this is apparent in the quality of service you received. It was a pleasure hosting you, and we hope to do so again the next time you are in Kansas City. Sincerely, Hotel Management 

Business response:

Thank you for letting us know your visit at Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for reviewing your stay. We are pleased to know you liked our front desk associates and that you also enjoyed our great location. However, we are sorry for the cleanliness issue you encountered in your room and regret the disappointment you had with our breakfast offerings. Your concern will be shared with our brand leaders to determine new breakfast choices. We value your feedback and will work diligently to make sure we are more consistent in our delivery. We hope you consider staying with us again so that we can... read more

Business response:

Stephonne, thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

Nicolas, thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We're glad to know our location was ideal for you and that you were impressed with our affordable rates. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management 

Business response:

Paula, thanks for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

Jaqueline, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to review your stay at Extended Stay America. We're glad to know overall you had a pleasant time with us, but we're sorry for the inconvenience you mentioned. We have asked our maintenance to fix the problem immediately. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management