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Extended Stay America - Kansas City - Lenexa - 87th St.
- Hotels
- Overland Park, KS
About this business
Location details
8015 Lenexa Dr., Overland Park, KS, 66214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Me espanto 2 cucarachas en el cuarto. Eso fue
Business response:
Dear Herminio, Thank you for being our guest. We are sorry about your experience. We follow the most rigorous industry standards regarding our rooms' cleanliness and pest control. However, the room you occupied will be professionally inspected as a precaution. Thank you again for bringing this to our attention, and we hope you will consider giving us another opportunity to host you in the future. Sincerely,Hotel Management
The room sizes
The space of the room and ease of booking were very nice.. but the lack of people skills by staff and having very few mini amenities was depressing to say the least. Also coincidentally food delivery was a nightmare here. And finding the front door from the parking lot entrance was a maze.
Business response:
Dear Jon, Please accept our sincere apologies for the challenges you experienced during your recent visit. Maintaining a comfortable and stress-free environment is one of our top priorities, so we genuinely regret the issues you described. Your comfort and satisfaction are of paramount importance to us, and we look forward to the opportunity to provide you with the exceptional experience you deserve in the future.Sincerely,Hotel Management
Business response:
Thank you for the positive review, we strive to give the best customer service possible. Thank you for staying with us
Business response:
Thank you for taking the time to tell us about your experience.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future.Again, thank you for choosing Extended Stay America
Quiet and comfortable
Be prepared Bring a bullet proof vest. Prepare for drunks at night and kids all day. Cookware and utensils are gone. Mattress super worn out.
Business response:
Dear Guest, We apologize for the challenges you encountered during your stay. Your feedback is valuable, and we take it seriously. We will address these issues with our team to ensure improvements are made. Your comfort and safety are our priorities, and we regret falling short of your expectations. We hope to have the opportunity to provide you with a much-improved experience in the future. Thank you for bringing this to our attention.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Lenexa - 87th St.
How is Extended Stay America - Kansas City - Lenexa - 87th St. rated?
Extended Stay America - Kansas City - Lenexa - 87th St. has a 4.2 star rating with 585 reviews.
When is Extended Stay America - Kansas City - Lenexa - 87th St. open?
Extended Stay America - Kansas City - Lenexa - 87th St. is open now. It will close tomorrow at 12:00 a.m.