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Extended Stay America - Kansas City - Lenexa - 87th St.
- Hotels
- Overland Park, KS
About this business
Location details
8015 Lenexa Dr., Overland Park, KS, 66214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Dirty Shower and Tiny Room We have had really great experiences with Extended Stay America hotels in the past, but this one was very dirty and the room was so tiny. It had a queen bed, but was set up for one person (one chair and tiny sink area) We definitely were a little disappointed. This location is set up like a motel, which we weren't expecting (even though it has a kitchen inside the room) and we didn't feel like it was worth the money spent. The breakfast was a tiny/sad selection but the bed was pretty comfortable at... read more
Business response:
Dear Guest, thank you once again for choosing our brand. We are disappointed to see about the concerns you had with your room and breakfast offerings. Your feedback has been shared with our housekeeping and food & beverage brand Leaders respectively to ensure we better serve our guests in the future. Though, we are happy that you liked the comfort of your room. Hopefully, we will have the opportunity to make it up to you on a future visit. Thank you again. Sincerely, Hotel Management
Ok
Great customer service not so clean room Customer service was amazing but the cleanliness of the room wasn't as great
Quite a bit nicer than I expected for the price.
Business response:
Dear Daryl, thank you for your pleasant review. We are glad that your stay was enjoyable and that we were able to exceed all of your expectations for a great price. Thank you for choosing Extended Stay America. We hope to have the opportunity to welcome you back soon. Sincerely, Hotel Management
Very clean rooms
Business response:
Dear Roderick, thank you for your lovely review! We are glad you had a great time with us at Extended Stay America. We hope, for every home-like stay, you will consider our brand. We look forward to seeing you soon. Sincerely, Hotel Management
It had a full kitchen but not even a fork or spoon to eat my takeout.
Business response:
Dear KIMBERLY, thank you for staying with us at Extended Stay America. We are glad to see your nice ratings and hope you have enjoyed most aspects of our hotel. To ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and our team gladly delivers them to your suite. We will make sure this is communicated to all our guests upon arrival. Thank you again for taking the time to write about your stay. We look forward ... read more
It was alright the to go breakfast was underwhelming
Business response:
Thank you for taking the time to review our hotel. We hope you had a good overall stay, but we apologize for not meeting all of your expectations with our complimentary grab-and-go breakfast. We value your feedback as we continually strive to improve our guest experience. We look forward to hosting you again the next time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Lenexa - 87th St.
How is Extended Stay America - Kansas City - Lenexa - 87th St. rated?
Extended Stay America - Kansas City - Lenexa - 87th St. has a 2.9 star rating with 1,168 reviews.
When is Extended Stay America - Kansas City - Lenexa - 87th St. open?
Extended Stay America - Kansas City - Lenexa - 87th St. is open now. It will close tomorrow at 12:00 a.m.