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Extended Stay America - Kansas City - Lenexa - 87th St.
- Hotels
- Overland Park, KS
About this business
Location details
8015 Lenexa Dr., Overland Park, KS, 66214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Noisy, checking took 30 minutes
Business response:
Timothy, thank you for taking the time to review your stay with us. We regret the noise disturbance you experienced and apologize for the inconvenience you experienced during check-in. In times of high occupancy, slight delays may occur, although we do everything possible to keep this from happening. We are grateful for your patience and also your constructive feedback. We hope you will consider giving us a second chance so we can prove this is not typical of our service. Sincerely, Hotel Management
La persona del front desk fue muy amable y me dió todas la indicaciones que necesitaba
Business response:
Rosa, thank you for choosing Extended Stay America. We love sharing wonderful comments such as yours about our front desk team's efforts and excellent service. They will be thrilled to know their efforts are recognized and that you took the time to compliment them in your review. This team works very hard to make every guest comfortable and feel at home, so we are all very grateful for your feedback. We hope you will stay with us again soon! Sincerely, Hotel Management
Good Stay Pleasant check in, room was ok, dusty, little aged looking, .. managed to get a decent nites rest, ..
Very friendly staff, very clean room. Smooth process
Business response:
Theresa, thank you for selecting Extended Stay America for your visit and for sharing your comments. We are elated to know you had a pleasant stay and that you were pleased with our spotless accommodations and courteous associates. We appreciate your business and hope to see you again soon. Sincerely, Hotel Management
Gentleman at the reception was welcoming
Selected motel based on price and location. Once we arrived late in evening we found the property was next to I-435. Unfortunately our room faced towards that 6 lanes of traffic. Room appeared clean. Bed was rather old and broken down. Parking was readily available and illuminated nicely.
Business response:
Don, thank you for your review. We are glad to know you liked your room and were pleased with our parking facility. However, we are sorry for the noise you experienced and the trouble you had with your bed. While we know this cannot change your recent experience with us, please know that our front desk is available at any hour to help make you as comfortable as possible for future visits. We are grateful for all of your feedback and hope you will return for the flawless stay you deserve. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Lenexa - 87th St.
How is Extended Stay America - Kansas City - Lenexa - 87th St. rated?
Extended Stay America - Kansas City - Lenexa - 87th St. has a 2.9 star rating with 1,168 reviews.
When is Extended Stay America - Kansas City - Lenexa - 87th St. open?
Extended Stay America - Kansas City - Lenexa - 87th St. is open now. It will close tomorrow at 12:00 a.m.