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Extended Stay America - Kansas City - Lenexa - 87th St.
- Hotels
- Overland Park, KS
About this business
Location details
8015 Lenexa Dr., Overland Park, KS, 66214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Comfort A wonderfully large room with a kitchen. Clean and warm, upon walking in. Great service, would stay again!
Business response:
Dear Tiffany, Thank you for choosing Extended Stay America for your recent accommodations. We are delighted to read that you loved our fully equipped kitchenette, and we appreciate you highlighting our clean and spacious suite and impeccable service in your review. We take pride in guests' satisfaction, so we are thrilled this was your experience. We hope to be your hotel of choice if another visit to our area is in your plans.Sincerely,Hotel Management
It was a nice stay, could have been cleaner and there was a gap underneath the door so all the cold air came inside and it was freezing so i had to keep the heat on the whole time.
The first room had issues with the TV, toilet, and WiFi. Complained to the front desk, switched rooms for me very quickly. They Took care of the problem.
Business response:
Dear Ruben, Thank you for being our guest and reviewing our hotel. We apologize for the inconvenience caused by the maintenance issue in your first suite. Although our maintenance team could not resolve this immediately for you, we are glad that our front desk team did their best to accommodate you to another room. Thank you for recognizing their efforts, and we will share your feedback with them. Thank you again for your review. We look forward to your next stay at Extended Stay America.Sincerely,Hotel Management
Hotel was fine. Hotels.com messed up The stay was fine. The overall rating is due to hotels.com booking me in the wrong hotel 30 min away in another state. The hotel itself was great and I made the best of it, but hotels.com UI website is so confusing that it allowed me to select a room at another location AFTER I chose the hotel I wanted. There was no notification or confirmation that I was looking at a room/rate at another hotel and of course I didn't examine the confirmation email until I was told the hotel I wanted did n... read more
Business response:
Dear Guest, We are grateful for acknowledging the excellent service you received from our hotel, although you wrongly booked us. Our focus is on providing our guests with an exceptional experience, so we appreciate your comments. Thank you again for sharing, and we hope to see you soon. Sincerely,Hotel Management
Front desk, Trisha was super sweet and hooked us up perfectly!
Business response:
Meredith A, Thank you for the great review and feedback, we hope to see you again soon! Make it a great day! Extended Stay America Team
Walking paths were ice & good light. Easy to find the room
Business response:
Dear Amy, Thank you for reviewing your stay. We are happy your overall experience was pleasant. We appreciate you taking the time to share your comments, and we hope to accommodate you again.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Lenexa - 87th St.
How is Extended Stay America - Kansas City - Lenexa - 87th St. rated?
Extended Stay America - Kansas City - Lenexa - 87th St. has a 4.2 star rating with 584 reviews.
When is Extended Stay America - Kansas City - Lenexa - 87th St. open?
Extended Stay America - Kansas City - Lenexa - 87th St. is open now. It will close tomorrow at 12:00 a.m.