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Extended Stay America - Kansas City - Lenexa - 87th St.
- Hotels
- Overland Park, KS
About this business
Location details
8015 Lenexa Dr., Overland Park, KS, 66214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Although very small, room was adequate. The so called provided breakfast is a joke, It consisted of push button provided coffee and miniature stale muffins. I appreciated the price but will not return.
Business response:
Dear Michael, Thank you for choosing us and also for your review. We are sorry you were unsatisfied with our complimentary grab-and-go breakfast selection. We follow our brand standards in selecting items offered at our breakfast, but we always welcome feedback on improving our guest experience. Your concern will be shared with the appropriate individuals so that they know our guests' desires regarding breakfast choices. We hope you will give us another opportunity to provide a more satisfying experience.Sincerely,Hotel Mana... read more
Excellent place to stay. Everything clean
Business response:
Dear Martha, It was a pleasure to read your fantastic review of Extended Stay America. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for the recommendation, and we hope to be your hotel of choice whenever you visit the area.Sincerely,Hotel Management
Comfort A wonderfully large room with a kitchen. Clean and warm, upon walking in. Great service, would stay again!
Business response:
Dear Tiffany, Thank you for choosing Extended Stay America for your recent accommodations. We are delighted to read that you loved our fully equipped kitchenette, and we appreciate you highlighting our clean and spacious suite and impeccable service in your review. We take pride in guests' satisfaction, so we are thrilled this was your experience. We hope to be your hotel of choice if another visit to our area is in your plans.Sincerely,Hotel Management
It was a nice stay, could have been cleaner and there was a gap underneath the door so all the cold air came inside and it was freezing so i had to keep the heat on the whole time.
The first room had issues with the TV, toilet, and WiFi. Complained to the front desk, switched rooms for me very quickly. They Took care of the problem.
Business response:
Dear Ruben, Thank you for being our guest and reviewing our hotel. We apologize for the inconvenience caused by the maintenance issue in your first suite. Although our maintenance team could not resolve this immediately for you, we are glad that our front desk team did their best to accommodate you to another room. Thank you for recognizing their efforts, and we will share your feedback with them. Thank you again for your review. We look forward to your next stay at Extended Stay America.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Lenexa - 87th St.
How is Extended Stay America - Kansas City - Lenexa - 87th St. rated?
Extended Stay America - Kansas City - Lenexa - 87th St. has a 2.9 star rating with 1,148 reviews.
When is Extended Stay America - Kansas City - Lenexa - 87th St. open?
Extended Stay America - Kansas City - Lenexa - 87th St. is open now. It will close tomorrow at 12:00 a.m.