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Extended Stay America - Kansas City - Lenexa - 87th St.
- Hotels
- Overland Park, KS
About this business
Location details
8015 Lenexa Dr., Overland Park, KS, 66214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was great! We will be back again
There were dead flies in the room.
Business response:
We want to thank you for your recent stay with us and for taking the time to post your review.We sincerely apologize for the service and housekeeping issues you experienced. We have procedures in place so these types of situations do not occur. Regrettably we failed during this process and for that we are sorry. We can absolutely do better andwe hope you will give us the opportunity in the future to prove that to you. Sincerely, Hotel Management
Lumpy mattress. Overall good value and clean.
Business response:
Rachel, thank you for making extended Stay America a part of your travel plans. We are glad to know you enjoyed your time with us. We appreciate your feedback and look forward to seeing you again soon. Sincerely, Hotel Management
Don’t recommend for short stays They are highly understaffed. I had to call several numbers just to check in. The room didn’t have a trash can. And I wasn’t made aware at booking that I needed to pay a $100 deposit because I wasn’t staying for more than 7 days.
Business response:
It was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
It did say that breakfast was provided which it wasn't but I wasn't surprised since it was an Extended Stay place. Decor was outdated but my room was clean.
Nice rooms
Business response:
Carlos, we are delighted you had an excellent stay at Extended Stay America. Thank you for the fantastic review! We especially appreciate your generous compliments about our rooms. We enjoyed having you as our guest and hope to see you soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Lenexa - 87th St.
How is Extended Stay America - Kansas City - Lenexa - 87th St. rated?
Extended Stay America - Kansas City - Lenexa - 87th St. has a 4.2 star rating with 584 reviews.
When is Extended Stay America - Kansas City - Lenexa - 87th St. open?
Extended Stay America - Kansas City - Lenexa - 87th St. is open now. It will close tomorrow at 12:00 a.m.