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Extended Stay America - Kansas City - Lenexa - 87th St.
- Hotels
- Overland Park, KS
About this business
Location details
8015 Lenexa Dr., Overland Park, KS, 66214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Selected motel based on price and location. Once we arrived late in evening we found the property was next to I-435. Unfortunately our room faced towards that 6 lanes of traffic. Room appeared clean. Bed was rather old and broken down. Parking was readily available and illuminated nicely.
Business response:
Don, thank you for your review. We are glad to know you liked your room and were pleased with our parking facility. However, we are sorry for the noise you experienced and the trouble you had with your bed. While we know this cannot change your recent experience with us, please know that our front desk is available at any hour to help make you as comfortable as possible for future visits. We are grateful for all of your feedback and hope you will return for the flawless stay you deserve. Sincerely, Hotel Management
I had a great stay.
Business response:
Shannon, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Overall the property was OK, however my biggest issue with the property was the shower. It didn't have enough hot water and if you showered, it was cold to barely warm.
Business response:
Russell, thank you for being our guest. We are glad to know you had an overall nice stay with us. However, we regret the issue you had with the shower. We have shared your feedback with the maintenance team to look into it. We hope you will choose us again whenever your travel brings you our way. Sincerely, Hotel Management
We stayed here while visiting family. Room was updated, clean and roomy. The kitchen appliances were clean.
What you pay for People were nice. The floors are pretty dirty in the room I stayed in, fact I found gum on the floor. Definitely not the worst room I've ever been, but I'd probably but I'd probably spend a little bit more and go somewhere else next time. The night audit was really nice though can't remember her name but she was really sweet.
Business response:
Thank you for evaluating your stay with us. We are glad you were pleased with the service our associates delivered and that you had a pleasant stay overall. However, we apologize for the cleanliness issues you encountered. We will review this with our housekeeping team and take steps to ensure we are more diligent going forward. We encourage you to try us again in the near future. We are confident you will enjoy the exceptional stay you deserve. Sincerely, Hotel Management
Everything was good I just wish they would have mentioned the deposit before I booked it
Frequently asked questions about Extended Stay America - Kansas City - Lenexa - 87th St.
How is Extended Stay America - Kansas City - Lenexa - 87th St. rated?
Extended Stay America - Kansas City - Lenexa - 87th St. has a 2.9 star rating with 1,200 reviews.
When is Extended Stay America - Kansas City - Lenexa - 87th St. open?
Extended Stay America - Kansas City - Lenexa - 87th St. is open now. It will close tomorrow at 12:00 a.m.