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Extended Stay America - Kansas City - Lenexa - 87th St.
- Hotels
- Overland Park, KS
About this business
Location details
8015 Lenexa Dr., Overland Park, KS, 66214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It did say that breakfast was provided which it wasn't but I wasn't surprised since it was an Extended Stay place. Decor was outdated but my room was clean.
Nice rooms
Business response:
Carlos, we are delighted you had an excellent stay at Extended Stay America. Thank you for the fantastic review! We especially appreciate your generous compliments about our rooms. We enjoyed having you as our guest and hope to see you soon. Sincerely, Hotel Management
The receptionist Sandra was very nice and the room is good I like it
Easy access. Unadvertised $100 deposit.
Business response:
Mike, thank you for sharing the specifics of your stay with us. We are happy to know our location was ideal for your needs and that you had an overall enjoyable stay with us. That said, we are sorry you were not happy with our hotel policy. We hope this will not stop you from visiting us again the next time you are in this area. Sincerely, hotel management
I just liked the layout of the room. But didn't like having a window that people could walk up to from the outside.
Business response:
Thank you, Kevin, for making Extended Stay America a part of your travels. We are glad to know that you had a comfortable stay with us. We appreciate your feedback and look forward to seeing you again soon. Sincerely, Hotel Management
Easy on and off from Interstate was good. We asked for a non smoking room, and the room we got was smoked in. The staff was very accommodating about putting us in a different room, but the floor was dirty and the lock was broke. The walls seem paper think as we could hear everything going on around us.
Business response:
Shane, thank you for your evaluated review. Although we were able to accommodate you to another room but yet the cleanliness and maintenance issue in the second room made your visit unpleasant. We have taken note of all your concerns and have discussed them with our cordial associates for quick action. We hope to welcome you again. Sincerely, Hotel Management
Very close to interstate but room was great love that there is no carpet.
Don’t recommend for short stays They are highly understaffed. I had to call several numbers just to check in. The room didn’t have a trash can. And I wasn’t made aware at booking that I needed to pay a $100 deposit because I wasn’t staying for more than 7 days.
Business response:
It was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Lenexa - 87th St.
How is Extended Stay America - Kansas City - Lenexa - 87th St. rated?
Extended Stay America - Kansas City - Lenexa - 87th St. has a 2.9 star rating with 1,168 reviews.
When is Extended Stay America - Kansas City - Lenexa - 87th St. open?
Extended Stay America - Kansas City - Lenexa - 87th St. is open now. It will close tomorrow at 12:00 a.m.