Extended Stay America - Kansas City - Lenexa - 87th St.

Anonymous 

on Expedia

4 years ago

This was the worst experience of my life, I do not recommend. 

Angela 

on Expedia

4 years ago

My husband slept on the floor for 2 nights because there were no more 2 beds available just because we made our reservation through Expedia they would NOT even offer a roller bed only more bedding for the floor my husband had decided to come along with my son and I. also we had a room with a backed up toilet so I hey moved us to another room that also had a BACKED UP TOILET so for 2 NIGHTS NOT ONLY DID THEY NOT ACCOMIDÀRE US TWO BEDS THEY PUT US IN ROOMS WITH BACKED UP TOILETS . HMMM MAKES ME WONDER WAS IT BECAUSE WE WERE HI... read more

Angela 

on Expedia

4 years ago

Hello!? No thanks Myself and my 2 teenage children booked a room for 1 night. Lets see, arriving at the motel. . . stood in the lobby hollaring "hello, here to check in" and continually calling the office phone for about 20 minutes before anyone came to help us. Was told there would be grab and go breakfast on the front desk from 6-9:30am, came down at 7:15, there was cups and creamer on the counter. Told the front desk attendant we were told there would be granola bars, cereal bars and muffins. She looked like she was think... read more

Anonymous 

on Expedia

4 years ago

Said, "We overbooked." And was downgraded I made a reservation at extended stay America hotel, and was told that there were no rooms and they were overbooked. I was sent down the road 3 -4 miles to another of their chain hotels. And the following morning, at 9 am there was banging on my door waking me up, saying there was a problem with my payment. The initial reservation was for a hotel, I was sent to a motel. Very upset about how it was all handled. I won't be staying at an Extended Stay America, anymore. I hope hotels.com... read more

Paul 

on Expedia

5 years ago

hat a joke Was horrible.hotel was over booked then they sent me to a dumb of a motel which was also a extended stay and hotels.com was a joke in resolvinf the issue. Pay for a queen studio room in a nicer motel and get sent to a dirty dump with a fullsize bed dirty sheets dirty room was nasty