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Extended Stay America - Kansas City - Overland Park - Metcalf Ave
- Hotels
- Overland Park, KS
About this business
Location details
7201 W. 106th St., Overland Park, KS, 66212, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great experience The stay was good. Everything was very comfortable.
Business response:
I want to thank you for taking the time to post a review of your stay. I’m so pleased to hear that we were able to provide you with a comfortable stay. The team and I appreciate your remarks. We look forward to hosting you again, should your travels bring you back to our area.
Fine for the price Totally adequate. Roomy. Sitting room with couch. Beds fine. Nothing fancy.
Business response:
Hi there, I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you were comfortable in your room. The staff and I appreciate your feedback. We look forward to hosting you again in the future!
price is right... location perfect for me, probably could stand an update of furniture - looking a bit tired; staff just GREAT.
Business response:
Thank you so much for posting a review of our hotel. I'm glad the treatment by our staff met your expectations, however I apologize you did not like the furniture. We use feedback such as yours to improve on our brand and to uphold our company's high standards. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Suites The room had the home away from home feel !!! The bed wasn't as comfortable but was alright!!! I would most definitely stay there again!!! And staff was super !! Only thing went wrong was card keys wouldn't open door when I checkin, but girl at front desk was super professional in her job!!
Business response:
Thank you for taking the time to write a review of your stay, Gwen. I am proud of our team for making your stay a pleasant one, however I am sorry that the bed was not as comfortable for you and your keys did not work properly upon checking in. We will use your feedback to make necessary changes to improve our guests' experience. Again, thank you for your review and we look forward to seeing you in the future, should your travels bring you back to our area.
Convient location, safe neighborhood Very reasonable price, good attentive staff, great for 3-4 day stay or longer. Breakfast coffee was not very good. Quiet.
Business response:
Laura - Thank you for your positive review of our property. I truly appreciate your comments regarding the staff. Please accept our apologies about the coffee. We love to here the comments from our guest, to help improve our brand. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Breakfast was not much. Limited choices. No milk or juice.
Best Customer Service! I stayed here after another hotel starting with the letter M wanted to charge me two Benjamins for a single night, even though I was already staying there for two nights. While I can't say that the Extended Stay America's comfort compared to Marriott's, they had much, much better customer service, which says a lot about the people who work at Extended Stay. The night clerk, Mel, was super friendly on arrival--much welcomed after a day of driving, and the next morning, they gave me a late check out, no ... read more
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Metcalf Ave
How is Extended Stay America - Kansas City - Overland Park - Metcalf Ave rated?
Extended Stay America - Kansas City - Overland Park - Metcalf Ave has a 4.3 star rating with 1,292 reviews.
When is Extended Stay America - Kansas City - Overland Park - Metcalf Ave open?
Extended Stay America - Kansas City - Overland Park - Metcalf Ave is open now. It will close tomorrow at 12:00 a.m.