Extended Stay America - Kansas City - Overland Park - Nall Ave.

Business response:

Dear Guest, We are glad to hear that the staff made such a strong impression during your visit. Knowing that their warm attitude and helpful approach added comfort to your experience at Extended Stay America truly means a lot. The team is committed to creating a pleasant atmosphere for every guest, and your recognition reinforces that dedication. Thank you for taking a moment to share your thoughts, and we look forward to welcoming you back whenever your travels bring you our way. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for sharing your thoughts with us. We are glad to know that much of your visit left a positive impression, and we truly appreciate you taking the time to provide feedback. Every comment helps us better understand how guests feel during their stay and allows us to continue strengthening the level of hospitality we offer. Your experience is valuable to us, and we look forward to welcoming you back in the future and ensuring your time with us is even more enjoyable and memorable. Sincerely, HotelManagement 

Business response:

Dear Guest, We are glad to hear that your stay met your expectations and that everything went smoothly. At Extended Stay America, we strive to provide a comfortable and welcoming experience for every visitor. Your feedback is appreciated, and it encourages the team to continue offering attentive service. We look forward to welcoming you back for another enjoyable and relaxing visit in the future. Sincerely, Hotel Management 

Business response:

Dear Guest, We are glad to hear that most of your stay felt comfortable and suited your budget during your stay at Extended Stay America. However, we are sorry for the temporary water interruption and the condition of the tub. Your notes help the team to focus on areas that need attention. It’s always our goal to offer a smooth and reliable stay, and your feedback supports that effort. Thank you for sharing. We hope to welcome you back for an even better experience. Sincerely, Hotel Management 

Business response:

Dear Guest, We are happy to hear that your stay went well overall. We appreciate your feedback about the beds, as comfort is always important to us and guest input helps us understand areas for improvement. At Extended Stay America, we strive to provide a welcoming and restful environment. Thank you for sharing your thoughts, and we hope to welcome you back for an even more comfortable experience in the future. Sincerely, Hotel Management