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Extended Stay America - Kansas City - Overland Park - Nall Ave.
- Hotels
- Overland Park, KS
About this business
Location details
5401 W. 110th St., Overland Park, KS, 66211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Property was good for pricepoint but ceiling needed repairs, shower curtain had hair on it, pillows were thin as paper.
Business response:
Dear Angie, Thank you for your feedback. We appreciate your compliments and suggestions for improvement. Please be assured that we take your concerns seriously and will address them with the appropriate parties. Thank you for bringing this to our attention as we strive to provide the best possible service for our valued guests. We are grateful for your patience and hope you will revisit for the flawless visit you deserve.Sincerely,Hotel Management
Front desk person very pleasant and helpfull
Todo bien solo que los cargos al yegar fueron diferentes yo ya avía pagado y me cobraron otrabes casi la misma cantidad y no avía un aviso de eso
Business response:
Dear Mabel, We appreciate your decision tostaywith us and are pleased that your overall visit was satisfactory. Nevertheless, we sincerely apologize if any issues detracted from the perfection of your experience. We regret any billing discrepancies that you are experiencing. Please rest assured that we take these matters seriously and are looking into the issue to resolve it promptly. Your feedback is valuable to us, and we appreciate your patience as we work to address this situation. If there's anything more we can do to a... read more
5/10 It was Okai. I wouldn’t stay there again. Checking was fast but there’s a lot of people who live there month to month. I was put in the basement. It was just awkward for me
Business response:
Dear Abigail, Thank you for sharing your review with us. We extend our sincere apologies for the inconvenience you encountered during your stay and express our gratitude for bringing this to our attention. Please know that our front desk is always available to assist you and ensure your visit is enjoyable. Your comments are of utmost importance, and we will ensure that they are communicated to the relevant team members. We sincerely appreciate your feedback and hope for the opportunity to welcome you once again.Sincerely,Hot... read more
No change of towels on 3 day stay Provided a wake up call as requested for 2 days No ice available
Business response:
Dear Stanley, Thank you for sharing your review with us. We apologize for anything other than a completely satisfying stay and appreciate the feedback. Please know that we always provide complimentary exchange service at the front desk upon request for items such as towels and bed linens. We regret if this was not clearly communicated to you. Our front desk is always available to assist and ensure your visit is enjoyable. We take all guest feedback seriously and are committed to addressing these shortcomings. We hope you wil... read more
This was a good trade off between price and condition of the facility. Staff was courteous and efficient and everything was clean. Property has had some work in the past but not everything. Faucets were relatively new and worked great but shower rod, tub spigot and sink drain metal parts had rust. While an extended stay facility with kitchen, no plates, cups or utensils were in the room. You can go to the front desk and request them but this wasn’t what I was expecting. Overall a good experience, but the price reflects a few... read more
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Nall Ave.
How is Extended Stay America - Kansas City - Overland Park - Nall Ave. rated?
Extended Stay America - Kansas City - Overland Park - Nall Ave. has a 4.1 star rating with 1,230 reviews.
When is Extended Stay America - Kansas City - Overland Park - Nall Ave. open?
Extended Stay America - Kansas City - Overland Park - Nall Ave. is open now. It will close tomorrow at 12:00 a.m.