Extended Stay America - Kansas City - Overland Park - Nall Ave.

Business response:

Dear Guest, We are glad to hear that most of your stay felt comfortable and suited your budget during your stay at Extended Stay America. However, we are sorry for the temporary water interruption and the condition of the tub. Your notes help the team to focus on areas that need attention. It’s always our goal to offer a smooth and reliable stay, and your feedback supports that effort. Thank you for sharing. We hope to welcome you back for an even better experience. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for sharing your impressions of your recent visit. We appreciate your feedback and understand how important a peaceful environment is for a comfortable stay. Our team continually strives to ensure a relaxing experience for all guests, and your comments will be taken into consideration as we look for ways to enhance overall comfort. We truly value your input and hope to have the opportunity to welcome you back for an even more pleasant stay. Sincerely, Hotel Management 

Business response:

Dear Delvin, Thank you for sharing your experience with fellow travelers. We are glad you were pleased with your room. We understand that fresh and clean accommodations are of the utmost importance, and we are very proud of our housekeeping associates for the great work they do. Thank you for taking the time to recognize our efforts. We hope you choose Extended Stay America any time your travels bring you back this way. Sincerely, Hotel Management