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Extended Stay America - Kansas City - Overland Park - Nall Ave.
- Hotels
- Overland Park, KS
About this business
Location details
5401 W. 110th St., Overland Park, KS, 66211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not a comfort stay Lacked many amenities that are typically at hand in basic hotel that would have made our 3-day stay more comfortable, for instance hair dryer, hair conditioner & lotion, plates, cups & utensils for kitchenette, full length mirror. There were rust stains around bathroom fixtures. Grab & Go breakfast consisted of individually wrapped muffins & cookie-type granola bars.
Business response:
Dear Deborah, Thank you for commenting on your recent experience at our property. Our objective is to ensure that all guests are well-informed about our hotel and amenities. We apologize for any potential miscommunication on our part. It is common for guests to bring personal items to utilize in their suites, and therefore, we offer complimentary hair dryers and toiletries upon request at the front desk. Additionally, for hygiene considerations, we store the dishware at the front desk and are prepared to deliver it to the gu... read more
Not sure I would stay there again I gave the hotel an average rating because it had a smell in the hallway and the breakfast was a joke. Room was clean and did have a kitchen but no ice trays in the fridge, no ice bucket for room, and no ice machine handy.
Business response:
Dear Shane, Thank you so much for sharing your experience with us. We apologize for the areas where we fell short, precisely the oversight in housekeeping and the breakfast option that did not meet your expectations. Please be assured that we are committed to addressing these issues and taking appropriate measures to ensure an enhanced experience for all our guests. Should your future travel plans bring you back to the city, we hope for the opportunity to provide an improved stay.Sincerely,Hotel Management
This property was clean.quiet. I would stay again.
Business response:
Dear Jean, Thank you for making Extended Stay America your home away from home while visiting Kansas City. It is really heartwarming to read that our tranquil and immaculate accommodations contributed to your enjoyment. We can't wait to welcome you back for another fulfilling experience soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Nall Ave.
How is Extended Stay America - Kansas City - Overland Park - Nall Ave. rated?
Extended Stay America - Kansas City - Overland Park - Nall Ave. has a 4.1 star rating with 1,230 reviews.
When is Extended Stay America - Kansas City - Overland Park - Nall Ave. open?
Extended Stay America - Kansas City - Overland Park - Nall Ave. is open now. It will close tomorrow at 12:00 a.m.