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Extended Stay America - Kansas City - Overland Park - Nall Ave.
- Hotels
- Overland Park, KS
About this business
Location details
5401 W. 110th St., Overland Park, KS, 66211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Obviously not a lot of attention to detail on cleaning the rooms. There was a condom by the night stand. If they missed something this obvious, what else are they missing? The rest of the stay was ok. Just a little gross having to see that.
Business response:
Dear Stephen, Thank you for your recent stay and for posting your review online. We always appreciate hearing from our guests. We apologize for any oversights from our housekeeping in preparing your room. We aim to provide our guests with clean, comfortable, and well-maintained suites; therefore, we regret not meeting these expectations. We hope you will give us another opportunity to show you the seamless, outstanding stay you deserve; we would love to welcome you again.Sincerely,Hotel Management
GOOD VALUE, … ALL ROUND Spacious & comfortable tastefully decorated suite at a reasonable rate in a somewhat quiet neighborhood.
Business response:
Dear Barrie, Thank you for choosing Extended Stay America for your recent stay. We work hard to ensure our guests have a comfortable and memorable stay with us. We are so pleased that we exceeded your expectations and that you found us to be a great value. We would be delighted to accommodate you again in the future and hope that you will revisit soon.Sincerely,Hotel Management
Mi familia disfruto de la comodidad que ofrece este lugar , súper amplio y limpio . El personal muy agradable . Lo recomiendo
There was an irate customer at the desk when I arrived. He eventually escalated to threatening another employee. The desk clerk remained calm and didn’t provoke him further while she waited for the police to arrive. Kudos to great staff.
Business response:
Dear Lillie, Thank you for being our guest and sharing your review. We regret that we couldn't give you a better impression from the moment you checked in, and we apologize for any frustration this undoubtedly caused. We are fortunate to have such a competent and exceptional team member at the desk, who, amidst the chaos, kept her composure and handled the situation professionally. Thank you for recognizing her effort in accommodating you during such a time. We appreciate your patience, and we hope this unfortunate circumsta... read more
It's OK Defintely an older hotel with lots of long term renters. But staff was friendly and room was clean. They have a few newly remodeled rooms that are quite nice. Safe part of town. Grab and go breakfast.
Business response:
Dear Heather, We love getting feedback from our guests and truly appreciate your comments. It was beautiful to read about the high points of your stay and how much you enjoyed our complimentary breakfast. Thank you for choosing Extended Stay America for your visit to the city; we look forward to seeing you again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Nall Ave.
How is Extended Stay America - Kansas City - Overland Park - Nall Ave. rated?
Extended Stay America - Kansas City - Overland Park - Nall Ave. has a 4.1 star rating with 1,230 reviews.
When is Extended Stay America - Kansas City - Overland Park - Nall Ave. open?
Extended Stay America - Kansas City - Overland Park - Nall Ave. is open now. It will close tomorrow at 12:00 a.m.