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Extended Stay America - Kansas City - Overland Park - Nall Ave.
- Hotels
- Overland Park, KS
About this business
Location details
5401 W. 110th St., Overland Park, KS, 66211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The beds and the room was decent size.
Business response:
Rhinda, thank you for evaluating your stay at Extended Stay America. Your satisfaction is essential to us; therefore, we are delighted to know how happy you were with our spacious accommodations with comfortable beds. It was our pleasure hosting you, and we hope to welcome you back soon for another enjoyable stay. Sincerely, Hotel Management
The heater only would blow out freezing cold air. Absolutely no heat would work in February during a ice and snow storm.
Business response:
Patricia, thank you for taking the time to evaluate your stay. We apologize for the issues you encountered with the air conditioner and are sorry for the inconvenience this caused. We will share your comments with our engineering team and make sure the problem is fixed. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management
Even in pain it was comfy We were in town for husbands surgery so under the circumstances accomodations were in just fine.
Business response:
Shirley, thank you for choosing to stay at Extended Stay America and providing your feedback. We know it is not easy to be away from home, especially when it involves a hospital stay for a loved one. It is gratifying to know that our accommodations were comfortable and that you and your husband were relaxed during your entire stay. Thank you once more for being our guest, and we hope to have you as our guest again in the future. Sincerely, Hotel Management
Few unruly guests but thats not extended stay fault. Property was really clean with knowledgeable friendly workers. Excellent stay
One night was fine Shower was not clean. Toilet dirty on the outside. Only two hangers. But a full fridge and kitchenette. Sheets and towels look a little worn/older. Floor had new tile. But not sure if it get mopped or not. Overall not unbearable, but was cautious with surfaces and wiping things down. Air system worked well
Business response:
Thank you for selecting our hotel and evaluating your experience. We sincerely apologize for the cleanliness issues you had in your suite that caused inconvenience. We will discuss your comments with our housekeeping team to be more diligent moving forward. On a positive note, we are glad you liked having a well-equipped kitchenette that was helpful with cooking meals for yourself. We hope you will allow us to deliver a much better stay on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Nall Ave.
How is Extended Stay America - Kansas City - Overland Park - Nall Ave. rated?
Extended Stay America - Kansas City - Overland Park - Nall Ave. has a 3.3 star rating with 2,090 reviews.
When is Extended Stay America - Kansas City - Overland Park - Nall Ave. open?
Extended Stay America - Kansas City - Overland Park - Nall Ave. is open now. It will close tomorrow at 12:00 a.m.