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Extended Stay America - Kansas City - Overland Park - Nall Ave.
- Hotels
- Overland Park, KS
About this business
Location details
5401 W. 110th St., Overland Park, KS, 66211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice rooms, BUT very disappointing kitchen supplies! Advertised as fully stocked kitchenette, but only coffee cups & small pots were available: no plates, pans, silverware... basically NOTHING to prepare & eat food with. Was given the excuse that full-capacity guest situation caused supply shortage... LAME! Hotel should stock more than enough kitchen supplies for sold-out vacancy. Or don't advertise these amenities.
Business response:
Thank you for being our guest. We are sorry for the inconvenience you had due to the lack of kitchenware. We do our very best to keep everything well stocked to prevent delays. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Parking was close and accessible.
It was clean and quiet.
Business response:
Thank you for choosing Extended Stay America and sharing your experience. We are glad you were pleased with our immaculate accommodations and that you enjoyed your time with us. Thank you again for your feedback, we appreciate your business! Sincerely, Hotel Management
The carpet was dirty. The drapes were not completely hung up. I asked to have the loose toilet seat screwed down. The ac motor was loud. Then no coffee pot!!
Business response:
Thank you for staying with us and providing your candid feedback. We appreciate all feedback - good and bad - and we take your comments seriously. Please accept our apologies for the cleanliness and maintenance issues you experienced during your stay. Your review has been shared with the team so we can understand what happened and correct our process to ensure a better experience. We would appreciate another opportunity to provide you with a better experience on a future stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Nall Ave.
How is Extended Stay America - Kansas City - Overland Park - Nall Ave. rated?
Extended Stay America - Kansas City - Overland Park - Nall Ave. has a 4.1 star rating with 1,250 reviews.
When is Extended Stay America - Kansas City - Overland Park - Nall Ave. open?
Extended Stay America - Kansas City - Overland Park - Nall Ave. is open now. It will close tomorrow at 12:00 a.m.