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Extended Stay America - Kansas City - Overland Park - Nall Ave.
- Hotels
- Overland Park, KS
About this business
Location details
5401 W. 110th St., Overland Park, KS, 66211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I liked that we had 2 bathrooms and large rooms. Disliked the barking dogs, smoke smell and very loud A/C units that constantly turned off and on. Did I mention how very loud to the point the TV volume had to be so high? One TV remote did not work. Also, no pen and paper available anywhere, even front desk. Disappointed that there was not even fresh coffee available in the morning. Positive point being the very cheerful and helpful young lady when we checked in. I appreciated her positivity and willing to help.I only wish I ... read more
Business response:
Thank you for choosing our hotel for your stay. We are very disappointed to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest. Sincerely, Hotel Management
Nice rooms, BUT very disappointing kitchen supplies! Advertised as fully stocked kitchenette, but only coffee cups & small pots were available: no plates, pans, silverware... basically NOTHING to prepare & eat food with. Was given the excuse that full-capacity guest situation caused supply shortage... LAME! Hotel should stock more than enough kitchen supplies for sold-out vacancy. Or don't advertise these amenities.
Business response:
Thank you for being our guest. We are sorry for the inconvenience you had due to the lack of kitchenware. We do our very best to keep everything well stocked to prevent delays. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Parking was close and accessible.
It was clean and quiet.
Business response:
Thank you for choosing Extended Stay America and sharing your experience. We are glad you were pleased with our immaculate accommodations and that you enjoyed your time with us. Thank you again for your feedback, we appreciate your business! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Nall Ave.
How is Extended Stay America - Kansas City - Overland Park - Nall Ave. rated?
Extended Stay America - Kansas City - Overland Park - Nall Ave. has a 4.1 star rating with 1,230 reviews.
When is Extended Stay America - Kansas City - Overland Park - Nall Ave. open?
Extended Stay America - Kansas City - Overland Park - Nall Ave. is open now. It will close tomorrow at 12:00 a.m.