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Extended Stay America - Kansas City - Overland Park - Nall Ave.
- Hotels
- Overland Park, KS
About this business
Location details
5401 W. 110th St., Overland Park, KS, 66211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
hardly a breakfast coffee bagged muffins 3tc The room was fine but hate the vinyl plank floor. Too slippery. Almost hurt my self on wipe out. Area rug was lame. Need coffee service in kitchenette in room available anytime.
Business response:
Kathleen, thank you for being our guest at Extended Stay America. We are pleased to know you liked our accommodations, but we are sorry we missed meeting some of your expectations. We value your feedback and have taken note of it. Thank you for choosing us, and we hope to see you again in the future. Sincerely, Hotel Management
Marijuana smell in hallways on a Saturday Night. Very strong marijuana smell in hallways after checking in. Rooms were ok for the price. Nice location.
Business response:
Thank you for being our guest. We are pleased you liked the value we offer and enjoyed our ideal location. However, we are sorry for the odor you encountered in the lobby. Your feedback has been shared with the housekeeping team to be more diligent with their efforts. We hope you will give us a chance in the future so that we can make it up to you. Sincerely, Hotel Management
The staff was very friendly and helpful. Rather than having a fully equipped kitchen it was required that we ask for items, but they told us that at check in and happily and quickly provided what we asked for.
Business response:
Jim, thank you for choosing to stay at Extended Stay America. We are glad to know your stay with us was a nice one and that you enjoyed our fully-equipped room. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
holiday visit for business or leisure, I would recommend this hotel. Staff were very helpful even during Christmas season. Room was large enough and very clean. Price was amazing for the holiday season.
Business response:
Judy, thank you for staying with us and for posting your kind remarks about our hotel, Extended Stay America. It is wonderful to read you not only liked our friendly staff and comfortable suites, but you found us to be a great value. Thank you also for recommending us to future guests, and we look forward to your next visit. All of us at Extended Stay America wishes you a Happy New Year! Sincerely, Hotel Management
The hotel, despite being in Overland Park, had a slightly dinghy feel to it, which was surprising. The attendant seemed rather like she didn't want to be there and was not very professional.The room was clean overall, and since I was there for just one night, it was fine. But for $75 a night I expected a little more.
Business response:
Aaron, thank you for choosing us for your overnight stay. We are glad to read you ahd an overall satisfactory visit and liked the cleanliness of your room. However, please accept our apologies for the service issues you experienced. We are committed to providing great service to our guests, and we hope you will give us another chance to prove that to you. We would love the opportunity to make your next stay memorable for all the right reasons. Sincerely, Hotel Management
Lock of the past It was ok except when I use the side entrance it’s difficult to slide the key card inside the lock on the wall because of the protective covering.
Business response:
Marvin, we are delighted you had a great stay at Extended Stay America. However, we regret any inconvenience caused during your stay. Thank you for the gracious rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
First time staying at an extended Stay. There is no house keeping. Which is good and not so good. They don’t bug you, but also no refresh. Guess you have to ask for it. But if I had a few groceries, I’d be set. Nice fridge and a cute little stove top. Complimentary breakfast was a joke
Business response:
It was a pleasure to have you as our guest at Extended Stay America. We are glad to read you had a comfortable stay and liked the kitchenette in your room. Your feedback regarding our grab-and-go breakfast will be shared with our Brand Leaders to assist them when determining new offerings for future implementation. We look forward to welcoming you back soon. Sincerely, Hotel Management
The room was OK. The room and hallway had a weird smell. The hallway was dirty. The beds were comfortable. It was OK for the price.
Business response:
Thank you for being our guest. We are pleased you liked the value we offer and that you slept well on our comfortable beds. However, we are sorry for the odor you encountered. We understand your frustration, and we will share your feedback with the housekeeping team to make sure this is not repeated again in the future. We hope you will give us the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Nall Ave.
How is Extended Stay America - Kansas City - Overland Park - Nall Ave. rated?
Extended Stay America - Kansas City - Overland Park - Nall Ave. has a 4.1 star rating with 1,230 reviews.
When is Extended Stay America - Kansas City - Overland Park - Nall Ave. open?
Extended Stay America - Kansas City - Overland Park - Nall Ave. is open now. It will close tomorrow at 12:00 a.m.