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Extended Stay America - Kansas City - Overland Park - Nall Ave.
- Hotels
- Overland Park, KS
About this business
Location details
5401 W. 110th St., Overland Park, KS, 66211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Peaceful
Business response:
Nicole, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Old and not cleaned well. The bathroom was not cleaned like it should be. I found hair in bathroom. I brought my own cleaning supplies to clean. I had a family member in the hospital in the area and needed a cheaper option to choose from. Also had to ask for a coffee pot to go in room. They do not just come standard. The carpet was stained. Just need a remodel.
Business response:
Jency, thank you for being our guest while you were in this area for a medical visit. We are sorry for the cleanliness issue you encountered and regret the inconvenience caused. We have shared your comments with the housekeeping team to be more diligent going so we can better serve our guests. We value all your feedback and hope you will reconsider staying with us. Sincerely, Hotel Management
One night in overland park Very pleasant
Business response:
James, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Lashay, it was a pleasure receiving your fantastic rating for Extended Stay America. We are thrilled you enjoyed every aspect of your stay. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Property is clean with friendly staff. But sound of pipes and water running all night. Is so horrible and not relaxing.
Business response:
Mike, it was a pleasure having you as a guest at Extended Stay America. We are delighted to know you were impressed with the service you received from our associates and that you liked our clean property. However, we regret the inconvenience caused due to the noise issue. Thank you for selecting us, and we hope to have the opportunity to host you on a future date. Sincerely, Hotel Management
Business response:
Ashley, thank you for taking the time to post a nice rating of Extended Stay America. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay. Sincerely, Hotel Management
Business response:
Nick, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Queen Bed Smaller than Advertised. Would Return. We booked a room with a queen sized bed. There is no way the bed in the room was bigger than a full size. I have a queen bed in my own room, this was definitely not that big. When I asked the front desk, they assure me it was a queen, but I could upgrade to a king for $7 more. I obliged. The king sized bed was as advertised and indeed was a king. The common spaces of the hotel have recently been remodeled and look nice. The rooms haven't been updated as recently, but still are... read more
Business response:
Thank you for choosing to stay at Extended Stay America. We are sorry our suite initially did not meet your expectations, but we are pleased our associates accommodated you in the other suite and that you liked it. We are also happy to know you liked the value we offer and enjoyed our ideal location. It was a pleasure having you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Nall Ave.
How is Extended Stay America - Kansas City - Overland Park - Nall Ave. rated?
Extended Stay America - Kansas City - Overland Park - Nall Ave. has a 3.3 star rating with 2,090 reviews.
When is Extended Stay America - Kansas City - Overland Park - Nall Ave. open?
Extended Stay America - Kansas City - Overland Park - Nall Ave. is open now. It will close tomorrow at 12:00 a.m.