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Extended Stay America - Kansas City - Overland Park - Nall Ave.
- Hotels
- Overland Park, KS
About this business
Location details
5401 W. 110th St., Overland Park, KS, 66211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice place at reasonable rates Room was great ... except one morning no electricity in half of room. One other night the TV was not receiving a number of the channels.
Business response:
Herbert, thank you for choosing Extended Stay America. We are glad to know you liked our affordable rates and enjoyed your comfortable accommodations. However, we regret the inconvenience you had. On behalf of everyone here, we invite you to revisit us on your next trip to the area. Sincerely, Hotel Management
It was alright at best. I'm not sure if it had even been cleaned. I will never stay there again. You have to order all the items for the kitchen and there is no ice machine. I guess you need to be there long enough to freeze your own.
Business response:
Thank you for reviewing your stay. We are sorry for the cleanliness and maintenance issues you encountered in your room. We have shared your feedback with the appropriate team to ensure this is not repeated again. Kindly note, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. Please consider staying with us again so that we can provide you with a better stay. Sincerely, Hotel Management
Great location. Very minimal amenities and service. Good beds. Nice room.
Business response:
Thank you for choosing to stay at Extended Stay America. We are happy to know you enjoyed your time with us and that you liked our location as well as our accommodations. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
The only thing I didn’t like about this was the reservation through Expedia did not work. I had to call and make a separate reservation with the hotel directly.
Extended Stay America The clerk at the front desk was very nice and helpful. The room was clean and the bed was comfortable. However, there was no hair dryer...There was a Slim Jim wrapper in the hallway and I watched the housekeeper walk right past it, and it was still there the next day. There was no hot water or bowls for the instant oatmeal at the breakfast counter.
Business response:
Thank you for sharing your experience at our hotel. We are glad you liked your room and the service provided by our associates at the front desk. However, we apologize for the oversight by one of the associates from the housekeeping team and your feedback will help us deliver a much better experience. Since we are an extended stay property, our guests often bring their personal items like hair-dryers, toiletries, and other items but these are also available upon request at the front desk. We hope the positive aspects of your... read more
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Nall Ave.
How is Extended Stay America - Kansas City - Overland Park - Nall Ave. rated?
Extended Stay America - Kansas City - Overland Park - Nall Ave. has a 4.1 star rating with 1,230 reviews.
When is Extended Stay America - Kansas City - Overland Park - Nall Ave. open?
Extended Stay America - Kansas City - Overland Park - Nall Ave. is open now. It will close tomorrow at 12:00 a.m.