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Extended Stay America - Kansas City - Overland Park - Nall Ave.
- Hotels
- Overland Park, KS
About this business
Location details
5401 W. 110th St., Overland Park, KS, 66211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A very good stay!! The employees were amazing!! Just over all a good stay!!
Business response:
Brittany, thanks for the 5-star review of Extended Stay America. We are happy to know we exceeded your expectations for a wonderful stay and you were awed by our spectacular hospitality. Thanks once more for your positive comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
Excellent will stay again and again
Business response:
We appreciate the terrific review and thank you for choosing Extended Stay America again! We are delighted you enjoyed another stay with us. We believe clean, comfortable accommodations and excellent service bring guests back time and time again. It was our pleasure serving you, and we look forward to your next stay. Sincerely, Hotel Management
I had a decent experience with the hotel. The hotel was clean. The staff was very pleasant. Easy and speedy checkin.
Business response:
Shaky, thank you for taking the time to review Extended Stay America. We’re glad to know you were impressed with our well-maintained hotel and that you liked the service provided by our excellent staff. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Room and hotel both have some age on them -- scuffed up walls, chipped up sink drains, rust spots in the toilet, etc. but my room was relatively clean. Breakfast was pretty basic ... muffins, oatmeal or breakfast bars. I didn't see any healthy choices. There was regular coffee but no decaf.
Business response:
Thanks for being our guest. We are glad to read had an overall pleasant visit. However, we are sorry our hotel did not meet your expectations. We agree there are areas within the hotel which are beginning to show their age. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. We will make note of your comments as we plan our breakfast offerings. We hope you'll make plans to stay with us again! Sincerely, Hotel Management
everything was good, room cleaning, service was friendly. no issues at all
Business response:
Brett, it was so nice to read your wonderful review about your stay at Extended Stay America! We are thrilled you had an excellent experience, and we appreciate you being our guest. We would love to welcome you back the next time you are in the area. Sincerely, Hotel Management
The layout and the modern look! Very Quiet area at night plus staff is always very nice!!
Business response:
Terrance, thank you for the nice review of the Extended Stay America. We are glad to know you had a great stay and that you liked our well-kept hotel. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Juan, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
I did not catch his name but the gentleman who checked me and my wife in had the poorest customer service I have ever experienced. As he was checking us in I asked a simple question and with a snide and snarky attitude he said excuse me sir I will answer all your questions as soon as I'm done. My wife later walked to the lobby waiting for a pizza to be delivered and heard the gentleman speaking to another patron in a very rude manner stating that he treats people the way he wants to be treated which must be very poorly becau... read more
Business response:
Robert, thank you for being our guest. We are sorry you did not experience the best from one of our staff members. This is not a usual occurrence at our hotel, and your feedback will be used as a training tool so that our present and future associates do not repeat these unpleasant issues. We would love to make it up to you and hope you will consider a return visit. Sincerely, Hotel Management
Rough around the edges, but would stay again. The price for the quality of room was worth it. Some of the cloth has stains, but still felt clean. Service was accommodating but not always punctual. Would stay there again when in town for business just based on the price point and the fact that it met all of my needs.
Business response:
Thank you for staying at Extended Stay America. We are glad you had a pleasant time here and that you liked our affordable rates. We are always looking for ways we can improve and we will take your feedback into account. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Nall Ave.
How is Extended Stay America - Kansas City - Overland Park - Nall Ave. rated?
Extended Stay America - Kansas City - Overland Park - Nall Ave. has a 4.1 star rating with 1,268 reviews.
When is Extended Stay America - Kansas City - Overland Park - Nall Ave. open?
Extended Stay America - Kansas City - Overland Park - Nall Ave. is open now. It will close tomorrow at 12:00 a.m.