Extended Stay America - Kansas City - Overland Park - Nall Ave.

Shaky 

on Expedia

7 years ago

I had a decent experience with the hotel. The hotel was clean. The staff was very pleasant. Easy and speedy checkin. 

Don 

on Expedia

7 years ago

Room and hotel both have some age on them -- scuffed up walls, chipped up sink drains, rust spots in the toilet, etc. but my room was relatively clean. Breakfast was pretty basic ... muffins, oatmeal or breakfast bars. I didn't see any healthy choices. There was regular coffee but no decaf. 

Brett 

on Expedia

7 years ago

everything was good, room cleaning, service was friendly. no issues at all 

Terrance 

on Expedia

7 years ago

The layout and the modern look! Very Quiet area at night plus staff is always very nice!! 

Anonymous 

on Expedia

7 years ago

Rough around the edges, but would stay again. The price for the quality of room was worth it. Some of the cloth has stains, but still felt clean. Service was accommodating but not always punctual. Would stay there again when in town for business just based on the price point and the fact that it met all of my needs. 

Kristin 

on Expedia

7 years ago

Nice place, but where's the frying pan? It was a great accommodation for the price. There was a stove and fridge, but there were no instructions as to how to obtain cookware, dishes, or silverware. The obvious answer would be to ask at the desk, but it would have been nice to have some info either in the room or presented at check-in time. 

Jennifer 

on Expedia

7 years ago

When we entered in through the back door there was a really strong odor of marijuana. I didn’t not complain or report this to the front desk. Everything else it self was fine. 

Robert 

on Expedia

7 years ago

I did not catch his name but the gentleman who checked me and my wife in had the poorest customer service I have ever experienced. As he was checking us in I asked a simple question and with a snide and snarky attitude he said excuse me sir I will answer all your questions as soon as I'm done. My wife later walked to the lobby waiting for a pizza to be delivered and heard the gentleman speaking to another patron in a very rude manner stating that he treats people the way he wants to be treated which must be very poorly becau... read more