Extended Stay America - Kansas City - Overland Park - Nall Ave.

Business response:

Robin, thank you for staying at Extended Stay America. We are glad you liked our convenient location and affordable rates as well as courteous service. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased you overall enjoyed your stay and hope to have another opportunity to welcoming you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Preeti, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

Cassandra, thanks for choosing to stay at Extended Stay America. We are glad you were satisfied with your stay with us. It was so good to have you here, and we look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Brian, thank you for being our guest at Extended Stay America. We are pleased your stay with us was comfortable and that you liked our affordable rates. That being said, we are sorry for the issues you experienced with the internet connectivity and have shared it with our service provider for a quick review. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management 

Business response:

Robin, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management 

Business response:

Douglas, thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management 

Business response:

Kellie, thank you for your 5-star review. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management 

Business response:

Thank you for your review. Your total satisfaction is always our top priority, and I am sorry we failed to deliver that. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management