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Extended Stay America - Kansas City - Overland Park - Nall Ave.
- Hotels
- Overland Park, KS
About this business
Location details
5401 W. 110th St., Overland Park, KS, 66211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Questionable Cleanliness was a bit questionable and there was nothing in the kitchenette without asking the front desk for dishes/glasses. It served its purpose for a cheap stay but I was a bit grossed out by hair in the shower from a previous guest as well as ants in the kitchenette. Convenient location but would probably not stay again.
Business response:
Thanks for choosing Extended Stay America for your stay. We are pleased to know our location was ideal for your needs and that you were impressed with the kitchenette in your room. It was so good to have you here, and we look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Ryan, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Gerald, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
No carpet - so clean The beds were comfy, the room was big, the bathroom was clean, and my favorite part - no carpet. The floors were spotless and you could walk around barefoot with no worries about what may be there. We will be back.
Business response:
Shelly, thanks for the wonderful feedback. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. It was a pleasure hosting you at Extended Stay America, and we look forward to serving you again soon. Sincerely, Hotel Management
Comfortable stay Room was very clean and furnishings comfortable. Advertised as a full kitchen, I was disappointed nothing was stocked. No plates, cups, etc...everything had to be requested.
Business response:
Thank you for being our guest and for your wonderful feedback! Every team member here at Extended Stay America works hard to deliver a great guest experience, so we really appreciate you noticing their efforts. We hope you will visit again the next time you are in the area. Sincerely, Hotel Management
Centrally located in Overland Park & home/apartment type of feel... comforts in room.
Business response:
Thanks for being our guest. We are glad to know you found our location to be convenient and that you a had a comfortable stay. We would love you to stay with us every time that you visit Extended Stay America. Sincerely, Hotel Management
Sleep was good
Business response:
Thanks so much for staying at Extended Stay America and for the feedback. We are glad to read you had a comfortable stay and that we met and exceeded all of your expectations. It was a pleasure having you as our guest, and we look forward to welcoming you back when in the area. Sincerely, Hotel Management
Long Weekend Stayed 3 nights, check in went quickly our room was on the lower floor which is accessible easier from the rear of the building. The parking in the back is a bit secluded and we decided to not park there overnight and parked up front where there is more traffic. This hotel has some recent updates paint in the halls and rooms, flooring & newer bathroom counters. The kitchen area was very dated and all appliances were older and the fridge turned up all the way did not keep items very cold or frozen. With the full ... read more
Business response:
Thomas, we are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to ensure happy guests is our number one priority. We truly regret the inconvenience caused and please consider us again so that we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, H... read more
Housekeeping 101 Was great at desk with a smile. Room was needing attention from housekeeping. Irma left in refrigerator, dirty washcloth left on bathtub, mirror needed cleaned, hair on vanity, backsplash of vanity had not been cleaned in weeks, dirty Q-tip in drawer. They’ll not get my money again!
Business response:
Brad, thanks for choosing Extended Stay America for your stay. We are pleased your overall stay with us was comfortable and that you were impressed with our Front Desk staff. That being said, we are sorry for the housekeeping issues you experienced during your stay. We have shared your concerns with them to be more diligent going forward. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Nall Ave.
How is Extended Stay America - Kansas City - Overland Park - Nall Ave. rated?
Extended Stay America - Kansas City - Overland Park - Nall Ave. has a 3.3 star rating with 2,090 reviews.
When is Extended Stay America - Kansas City - Overland Park - Nall Ave. open?
Extended Stay America - Kansas City - Overland Park - Nall Ave. is open now. It will close tomorrow at 12:00 a.m.