This profile has been claimed by the business owner or representative.
Extended Stay America - Kansas City - Overland Park - Nall Ave.
- Hotels
- Overland Park, KS
About this business
Location details
5401 W. 110th St., Overland Park, KS, 66211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room wasn't very clean, the first thing I noticed when I walked in was the smell of cigarettes. It also wasn't particularly well-maintained as I could see chips in the paint and cracks in the wall in several places. However, it was still very comfortable and the hotel was in a great location. Pretty much anything I wanted to do that night and the next day was within 2 miles of the hotel, which was wonderful. Overall the hotel was a very good value, I just would have liked it to be a little cleaner. I will probably stay h... read more
Business response:
Thank you for being our guest at Extended Stay America. We are pleased to know our location was ideal for your needs and that you had an overall comfortable stay with us. That being said, we regret the inconvenience you experienced while here and have shared your concern with our team in an effort to improve our service and facilities. It was good to have to here, and we look forward to serving you again soon. Sincerely, Hotel Management
Business response:
Aaron, many thanks for posting your gracious rating about the Extended Stay America. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was great to have you here, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Hendrea, thank you for staying at Extended Stay America. We are glad to know you had an enjoyable stay and that you were satisfied with all that we have to offer. It was a pleasure having you here, and we look forward to welcoming you back when in the area. Sincerely, Hotel Management
Business response:
Carter, we are pleased to know how much you enjoyed your stay at Extended Stay America. Our entire staff works hard to meet and exceed our guests' expectations, and they will be pleased with your rating. We hope you will choose us again. Sincerely, Hotel Management
Business response:
Wow - thanks for the five-star review of Extended Stay America. We are thrilled to see you had a fantastic stay and that we met and exceeded all of your expectations. On behalf of everyone here, we invite you to stay with us again the next time you visit our area. Sincerely, Hotel Management
Business response:
Gina, thank you for being our guest. It is a pleasure knowing you had an overall pleasant stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity of welcoming you back soon. Sincerely, Hotel Management
Business response:
Tonya, thank you for staying at Extended Stay America. We are glad to know you had an enjoyable stay and that you were satisfied with all that we have to offer. It was a pleasure having you here, and we look forward to welcoming you back when in the area. Sincerely, Hotel Management
Overnight stay Only complaint was that the walls are very thin and could hear everything in the room next door and upstairs, but overall, a great stay and very reasonable.
Business response:
Amanda, thank you for staying at Extended Stay America and for the feedback. We are delighted to know your overnight stay with us was a pleasant one and that you found us to be a good value. In regard to noise, please note, our front desk is available, and we are sorry we were not aware of the this as we would have been happy to try and resolve or move you to another suite. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management
Nice hotel. The room has a nice layout. It's like a little studio apartment. Very nice looking room. Comfortable bed. I'll definitely stay there again!
Business response:
Thank you for staying at Extended Stay America. We are delighted to read you loved your well-appointed room and had a great time with us. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Nall Ave.
How is Extended Stay America - Kansas City - Overland Park - Nall Ave. rated?
Extended Stay America - Kansas City - Overland Park - Nall Ave. has a 4.1 star rating with 1,254 reviews.
When is Extended Stay America - Kansas City - Overland Park - Nall Ave. open?
Extended Stay America - Kansas City - Overland Park - Nall Ave. is open now. It will close tomorrow at 12:00 a.m.