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Extended Stay America - Kansas City - Overland Park - Nall Ave.
- Hotels
- Overland Park, KS
About this business
Location details
5401 W. 110th St., Overland Park, KS, 66211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
FAR FROM DOWNTOWN, BUT COMFY Hotel is far from downtown, but freeway entrances are a couple blocks away, hardly saw hotel staff at the front desk during our 5-night stay, but when I did see them, they were quite friendly and accommodating to my needs, room was clean, although I saw some french fries under my bed, refrigerator and freezer was not working properly, informed the front desk, and they had maintenance take a look/fix it, however, it was still not working, 2 lamps did not work, you can hear people having conversati... read more
Nice Doors need some sort of hinge that doesn't allow them to just slam as people come and go. WIFI never worked but it wasn't a necessity for this stay. The front desk clerk was very helpful giving us info to get a cab.
Business response:
Thank you for taking the time to share your experience. I am pleased to read you were well accommodated at our hotel, but please accept our apologies the doors were loud when they closed. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Bedding not clean. Had to get clean bedding. Did get a discount on the room.
Business response:
Thank you for taking the time to share your experience. It is good to know you received a discount for your room. However, The cleanliness of the bedding is an issue and has been addressed with our housekeeping staff so a better job can be done. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Just OK Overall, this place was just OK. It wasn't the best place I have stayed, but it wasn't the worst. There are hotels close by which provide a much better value. I was disappointed in the breakfast options which only included oatmeal packets and granola bars. The staff was friendly, but I was checked in rather quickly and none of the amenities were explained to me. I had to go back to the front desk and ask which wifi to connect to. The wifi wasn't very good either. The free version only connected at 500k, and if you wa... read more
Great hotel, got a 1st floor room at first very nice, but felt more comfortable on the 3rd floor,( female traveler) staff very understanding. Very clean, quiet, great location, reasonable rate
Business response:
Thank you for taking the time to write a review of your stay. I am so glad that you enjoyed your time with us! Thanks again for your review. We look forward to seeing you again in the future should your travels bring you back to our area.
Great place to stay and is close to everything I always stay at this location when in Kansas City. It's close to everything and the staff is always helpful and friendly.
Business response:
Thank you for taking the time to write a review. It is great to see you always receive excellent accommodations and memorable customer service. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
The room stunk like someone had fried food inside the room. The refridgerator and freezer smelled like rotten food had been left. No ice in freezer and no ice maker on premises.
Business response:
I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that we did not meet your expectations. To make sure this doesn't happen again, I will talk with the team to improve our service. Our team is committed to satisfying our guests, so we are very thankful for your feedback. Thank you for choosing Extended Stay America. We hope we have the opportunity to see you again in the future.
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Nall Ave.
How is Extended Stay America - Kansas City - Overland Park - Nall Ave. rated?
Extended Stay America - Kansas City - Overland Park - Nall Ave. has a 3.3 star rating with 2,090 reviews.
When is Extended Stay America - Kansas City - Overland Park - Nall Ave. open?
Extended Stay America - Kansas City - Overland Park - Nall Ave. is open now. It will close tomorrow at 12:00 a.m.