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Extended Stay America - Kansas City - Overland Park - Nall Ave.
- Hotels
- Overland Park, KS
About this business
Location details
5401 W. 110th St., Overland Park, KS, 66211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room stunk like someone had fried food inside the room. The refridgerator and freezer smelled like rotten food had been left. No ice in freezer and no ice maker on premises.
Business response:
I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that we did not meet your expectations. To make sure this doesn't happen again, I will talk with the team to improve our service. Our team is committed to satisfying our guests, so we are very thankful for your feedback. Thank you for choosing Extended Stay America. We hope we have the opportunity to see you again in the future.
Great hotel, got a 1st floor room at first very nice, but felt more comfortable on the 3rd floor,( female traveler) staff very understanding. Very clean, quiet, great location, reasonable rate
Business response:
Thank you for taking the time to write a review of your stay. I am so glad that you enjoyed your time with us! Thanks again for your review. We look forward to seeing you again in the future should your travels bring you back to our area.
Great place to stay and is close to everything I always stay at this location when in Kansas City. It's close to everything and the staff is always helpful and friendly.
Business response:
Thank you for taking the time to write a review. It is great to see you always receive excellent accommodations and memorable customer service. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Ruff ruff Everything was great until barking dogs woke us up every morning! What a bummer, they should put the guests with pets away from guests without pets. Everything else was great! The barking dogs sucked!!!
Nasty , dirty can't say it enough The room was filthy. My dogs found old food under the bed, in the closet and kitchen floor. The bed pillows were Extremely filthy and stained I went and bought my own. I lifted the bed sheets up and the mattress cover was DISGUSTING covered in stains from who knows what's! I could have vomited. We got a clean blanket from the desk and slept on that. I washed the sheets that were there. I will NEVER stay here again don't you either. NASTY. I stayed due to not being able to locate another plac... read more
Business response:
I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that we did not meet your expectations. To make sure this doesn't happen again, I will talk with the team to improve our service. Our team is committed to satisfying our guests, so we are very thankful for your feedback. Thank you for choosing Extended Stay America. We hope we have the opportunity to see you again in the future.
Only downside was having to pay extra for good wifi. The "free" wifi was really bad
Business response:
Thank you for taking the time to write a review. It is good to know that you had a decent stay, but I am disappointed our WiFi was not suitable enough. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
first room the toilet overflowed... the second room there was an uneaten corn dog under the bed, the floor was sticky with dead bugs.... there was hair on the pillow and bed... no one actually changed the sheets.
Business response:
I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that we did not meet your expectations. To make sure this doesn't happen again, I will talk with our team to improve our service. Our team is committed to satisfying our guests, so we are very thankful for your feedback. Thank you for choosing Extended Stay America. We hope we have the opportunity to see you again in the future.
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Nall Ave.
How is Extended Stay America - Kansas City - Overland Park - Nall Ave. rated?
Extended Stay America - Kansas City - Overland Park - Nall Ave. has a 4.1 star rating with 1,231 reviews.
When is Extended Stay America - Kansas City - Overland Park - Nall Ave. open?
Extended Stay America - Kansas City - Overland Park - Nall Ave. is open now. It will close tomorrow at 12:00 a.m.