Extended Stay America - Kansas City - Overland Park - Nall Ave.

Terrance 

on Expedia

a year ago

The place has gone down hill since the last time I stayed there 5/6 years ago. The kitchen had nothing but an ice tray in the freezer. It has a kitchenette but no silverware or cups or pots and pans! Nothing! There’s no ice machine in the building period! There was a sock and hair in the nightstand! A pile of change in the desk drawer! The bathroom had a half a roll of toilet paper! Drawers in the bathroom and kitchen hanging and coming off the hinges! I’ll probably never stay there again! 

Ashlynn 

on Expedia

a year ago

Disappointed Disgusting. The room hadn't been cleaned at all. The shower had hair and shampoo literally on the walls and in the tub. I had to clean it myself. The counter top had food dried/crusted all over it. Also had to clean that. The sheets and towels looked like they had been used then refolded with the exception of one of the bath towels. It was actually unbelievable. 

Gail 

on Expedia

a year ago

Terrible internet, no ice machine in the entire place. Hallway is like a dungeon. Hallway and suite smell of stale food. Would never stay here again 

Ashley 

on Expedia

a year ago

When we first got to our room it smelled like bleach so we assumed it was cleaned. Well it wasn’t - the floors were still covered in crumbs and other weird stuff. The bathroom floors had random crumbs and sticky things as well. You could tell someone rushed to clean it - the breakfast also consisted of coffee , muffins and granola bars 

Elizabeth 

on Expedia

a year ago

My bathroom was dirty it smells like was an nursing home I got sick because it smelled like a dirty nursing home it never any staff anywhere when you need them I really want my money back from that hotel they need to shut that hotel down immediately 

Christie 

on Expedia

a year ago

I didn't like the raised platform bed. We stubbed our toes several times. There was not an ice machine. There wasn't a grab bar in the bathtub for our handicapped family member. Itnwas supposed to be quiet time after a certain time and we were kept awake most of the night by slamming doors. There was very poor lighting in the back patking area. Coffee never came out hot from the machine.