Extended Stay America - Kansas City - Shawnee Mission

Unhappy Customer 

on Expedia

12 years ago

Would not recommend The room was dirty. I stayed there for 6 days and no one ever came to empty trash, change towels, check on toilet paper or anything. When I asked about the trash, I was given directions to the dumpster, I had to go get clean towels every morning and anytime we needed toilet paper. The staff was very rude. When I first arrived the air was not working so I called down front and she said I will be right up, I waited an hour and called back and she said she "forgot" so then she came up and just said I had to ... read more

Jan 

on Expedia

12 years ago

OMG I was very disappointed in the condition of the hotel, the service and the noise. In the middle of the night there was a noise from water pipes that woke me up. The maintenance of the place was horrible. My pillow case had make up on it that I was able to brush off. 

Anonymous 

on Expedia

12 years ago

Disapointing I made the reservation for two persons and I had to share a full size bed since they did not have double beds. There were pubic hair in the bathtub. The front door of the room was in very bad condition. 

Beth 

on Expedia

12 years ago

Not so great If you only need a convenient, inexpensive place to keep your luggage and lay your head this place will do. Otherwise, it's a complete disaster. 

Tara 

on Expedia

12 years ago

Not sure if I would recommend??? When we arrived and got into our room, there was change on the counter from a previous guest which was not cleared away and it appreared someone had used the shower and the room had not been maintenanced afterwards. The wrapper to the bar soap was on the floor and the used bar soap was left in the shower. The used towel was left hanging over the shower curtain rod. The step out towel was left on the floor and the wash cloth used was left on the bathroom counter top. The bed appeared to not be... read more

Anonymous 

on Expedia

12 years ago

price not worth it Price of hotel was not worth the stay. I have paid half of that and got double quality. Breakfast could have been better for the price. 

Frequent Flyer cleveland 

on Expedia

12 years ago

Scary ..not clean would stick to 3 star or more hotels I never ever in future want to stay in this hotel. I fly frequently for business trip.. Tried Homestead this time..(first time) Like some of the pictures others posted in, they really need renovation of the hotel. I see previous user rating (after I booked unfortunately) and Hotel Managers response to the review Manager haven't taken any action(as promised) for the betterment of the hotel I noticed... Manager... take action wouldn't suggest this hotel to anyone.. keep aw... read more