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Extended Stay America - Kansas City - Shawnee Mission
- Hotels
- Merriam, KS
About this business
Location details
6451 E. Frontage Rd., Merriam, KS, 66202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Worth it! Check in was easy. Room was cozy. Location was great. Way worth it!
Business response:
It was a pleasure to have you as our guest at Extended Stay America. We are glad to read you were impressed with your room and that our location was perfect for your needs. Thank you for taking time to write about your stay. We look forward to your return visit. Sincerely, Hotel Management
To be expected This stay was decent and to be expected for the price. I felt like the room could have been cleaned better. There was lots of dust in certain spots and corners. Our room was a non-smoking room but it had a really strong smoke smell. Not sure if someone had smoked in it or in a nearby room and it carried over. We were just staying one night and were only there for sleeping so I didn't bother with trying to change. We didn't use any of the kitchen features. For the price that we paid I really can't complain too... read more
Business response:
Thank you for your comments. Although you found us to be a good value, we are sorry for the cleanliness issue you experienced in your room. Your review will be taken as a tool to ensure that all procedures within our housekeeping departments are being followed. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Is what it is... You get what you pay for
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
I did not like that u had to request Things that should already be in your room
Business response:
Latisa, thank you for reviewing our hotel. We’re sorry for the inconvenience you experienced due to our hotel policy. Please know since our suites are designed for guests staying multiple nights desiring home-like living, these guests often bring their own bath amenities such as hairdryers and toiletries. Also, kitchenware for your room is also available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items upon request. We hope you will stay with us another time so we can provide you wit... read more
Business response:
Thank you for your visit. We are glad to see you had an overall good stay but apologize for failing to meet some of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Business response:
Thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Clean, comfortable. Reserved online so check in was easy. Parking lot was packed so parking wasn't handy to my room but, get there earlier I guess. Didn't use kitchenette, just stayed one night. Fridge door was kinda dinged up but no big deal. Good tv, AC, shower etc...4 out of 5
Business response:
Thank you for choosing the Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
The one huge thing that really made me frown was stains on the sheets!!
Business response:
Thank you for reviewing our hotel. Fresh, clean and comfortable accommodations are essential for every guest and we apologize for this oversight in your room. This has been addressed with our team, and we hope you will give us another chance to provide you with a better stay. Sincerely, Hotel Management
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Shawnee Mission
How is Extended Stay America - Kansas City - Shawnee Mission rated?
Extended Stay America - Kansas City - Shawnee Mission has a 4.1 star rating with 1,030 reviews.
When is Extended Stay America - Kansas City - Shawnee Mission open?
Extended Stay America - Kansas City - Shawnee Mission is open now. It will close tomorrow at 12:00 a.m.