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Extended Stay America - Kansas City - Shawnee Mission
- Hotels
- Merriam, KS
About this business
Location details
6451 E. Frontage Rd., Merriam, KS, 66202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There is not one single trash can in the room, also found a piece of hair under the pillows.
Business response:
Jessica, thank you for reviewing the Extended Stay America. Although from you ratings it seems you had a comfortable stay, we are sorry for the cleanliness issues you had in your room. We are reviewing this with our housekeeping team to improve our future guests’ experience. We hope you will consider giving us a second chance the next time you are in the area. Sincerely, Hotel Management
Good value for the cost This was a fairly suitable place for me to stay and the overall feeling was good. The city shut off the water for a few days which was a major inconvenience, but not the fault of the hotel.
Business response:
Pete, thank you for the feedback about your stay at our hotel. We are glad to know you liked our affordable rates and had an enjoyable stay experience here. However, we are sorry if any inconvenience was caused to you. We look forward to serving you better in the future. Sincerely, Hotel Management
Decent price. You get what you pay for It was an extended stay but you had to request dishes , glasses ect. Not sure if they were free upon request or not but they were not in the room. Didn’t have a shower curtain either. Must be extra.
Business response:
Chad, thank you for taking time to provide feedback about your stay. We’re glad to know you found us to be of a fair price, but we’re sorry for the inconvenience you had due to the hotel policy. Please know to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites and are complimentary. We’re sorry if this was not explained to you at the time of your arrival. We hope you will give us a chance to impress you on a fu... read more
Relaxing and slept well
Business response:
Floyd, thank you for review your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Was clean and just what i expected..mmmmmmmmmmmmmm
Business response:
Kirk, it was a pleasure having you as our guest at Extended Stay America. It's great to read you enjoyed your stay and our facilities and service were to your satisfaction. Please visit us again the next time you are in the area. Sincerely, Hotel Management
Business response:
Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Business response:
Many thanks for sharing your 5-star rating of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management
Business response:
William, thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for taking the time to share your rating. We are pleased you were overall satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Shawnee Mission
How is Extended Stay America - Kansas City - Shawnee Mission rated?
Extended Stay America - Kansas City - Shawnee Mission has a 4.1 star rating with 1,039 reviews.
When is Extended Stay America - Kansas City - Shawnee Mission open?
Extended Stay America - Kansas City - Shawnee Mission is open now. It will close tomorrow at 12:00 a.m.