Extended Stay America - Kansas City - Shawnee Mission

Business response:

Chad, thank you for taking time to provide feedback about your stay. We’re glad to know you found us to be of a fair price, but we’re sorry for the inconvenience you had due to the hotel policy. Please know to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites and are complimentary. We’re sorry if this was not explained to you at the time of your arrival. We hope you will give us a chance to impress you on a fu... read more

Business response:

Floyd, thank you for review your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Kirk, it was a pleasure having you as our guest at Extended Stay America. It's great to read you enjoyed your stay and our facilities and service were to your satisfaction. Please visit us again the next time you are in the area. Sincerely, Hotel Management 

Business response:

Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management 

Business response:

Many thanks for sharing your 5-star rating of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management 

Business response:

William, thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to share your rating. We are pleased you were overall satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for staying at Extended Stay America. We are glad to know you loved each and every aspect of our hotel and that you had a great stay here. It was a pleasure having you here, and we look forward to your return visit. Sincerely, Hotel Management