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Extended Stay America - Kansas City - Shawnee Mission
- Hotels
- Merriam, KS
About this business
Location details
6451 E. Frontage Rd., Merriam, KS, 66202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The one huge thing that really made me frown was stains on the sheets!!
Business response:
Thank you for reviewing our hotel. Fresh, clean and comfortable accommodations are essential for every guest and we apologize for this oversight in your room. This has been addressed with our team, and we hope you will give us another chance to provide you with a better stay. Sincerely, Hotel Management
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Pillows were balled up not very soft. But overall i was tired and it was just ok
Business response:
Kayla, thank you for your feedback. Although overall you had a pleasant stay, we are sorry you were not happy with our pillows. We wish we had the opportunity to address this issue while you were here as we would have done our best to make you comfortable. We hope you will return so we can make it up to you. Sincerely, Hotel Management
It was comfortable relaxing and peaceful I was one as well as enjoyable people to be around
Business response:
Andre, thank you for the glowing review of Extended Stay America. We are delighted to know you had a peaceful stay with us and loved everything we offer. On behalf of everyone here, we invite you to visit us again. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
A gentleman by the name of David Checked me and my wife in and he was amazing and had incredible customer service. We later had a problem with the airconditioner in our room, he actually came to the room to check on it for us. Knowing I was ill he showed my wife an alternative room then provided us with that room with an air conditioner that was working better. He was very friendly and went above and beyond what needed to be done to make our stay comfortable.
Business response:
Robert, thank you for the nice review of the Extended Stay America. We are glad to know you had a comfortable stay and that we were able to resolve the issues to your satisfaction. We will be sure to share your compliments with David and hope to have the opportunity to welcome you back soon. Sincerely, Hotel Management
I love Expedia I would recommend it to all my friends and family this is a quick and easy way to schedule schedule your trip inaccurate thanks Expedia
Business response:
Jay, thank you for your review of Extended Stay America. We are delighted you had a great time here. We appreciate you recommending us and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
Business response:
Tatanishia, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Shawnee Mission
How is Extended Stay America - Kansas City - Shawnee Mission rated?
Extended Stay America - Kansas City - Shawnee Mission has a 4.1 star rating with 1,042 reviews.
When is Extended Stay America - Kansas City - Shawnee Mission open?
Extended Stay America - Kansas City - Shawnee Mission is open now. It will close tomorrow at 12:00 a.m.