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Extended Stay America - Kansas City - South
- Hotels
- Kansas City, MO
About this business
Extended Stay America Hotel Kansas City - South is located at 550 E 105th St, Kansas City, MO. This business specializes in Hotels & Motels and Other Lodging.
Location details
550 E. 105th St., Kansas City, MO, 64131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Lumpy bed. Great stay but the mattress needs replacement.
Business response:
Dear Christopher, We appreciate your high rating and are glad that you had an overall pleasant stay with us. However, we are sorry that you found your mattress to be uncomfortable. Our front desk is always available and happy to make you as comfortable as possible. We continually work to improve our accommodations, and we appreciate you sharing your comments. We hope that you will stay with us again; we are confident you will have the exceptional stay you deserve.Sincerely,Hotel Management
Found my room clean. No issues with bugs during my 4 days. AC worked very well. Breakfast was coffee/tea muffins and oatmeal so nothing much there but I had a kitchen so didn’t really care about breakfast. Staff was nice. It was fine I would stay again if I needed
It was quiet and people leave you alone
Business response:
Dear Roy, Thank you for selecting Extended Stay America for your accommodation needs. We are pleased that you enjoyed your stay in our peaceful environment and that your experience was favorable. We eagerly anticipate the opportunity to welcome you back for another rejuvenating stay in the near future.Sincerely,Hotel Management
No coffee pot, blow dryer, ice machine or breakfast. They got upset that we brought our cups down for coffee in the morning because they didn't want to make another pot. They did provide me with a blow dryer when i asked. The staff at front desk were very friendly and accommodating
Business response:
Dear Rushell, Thank you for your feedback and for highlighting our hospitality. We’re glad our staff were able to assist you during your stay. However, we apologize for the inconvenience you encountered with the amenities and appreciate your understanding. Your experience is important to us, and we are always striving to improve our services. We hope you will revisit, as we would be pleased to demonstrate our commitment to providing an enjoyable and hassle-free stay.Sincerely,Hotel Management
Not a pleasant stay Outlets didn’t work in bathroom and kitchen and one by beds. Hallways smelled like animal urine and room smelled of bug spray, horribly. Used and Empty shampoo bottle in bathroom. Just not a clean place and the smell was ungodly L
Business response:
Dear Nicole, Thank you for taking the time to review your stay with us. Every guest who walks through our doors should expect a clean, well-maintained property as their home away from home when traveling. Therefore, we sincerely apologize for not having had this experience. We will address this immediately and genuinely appreciate your bringing this to our attention. We are committed to providing each guest with a seamless, outstanding stay, so we hope you will revisit so we can show you the visit you deserve.Sincerely,Hotel... read more
Roach trap It turned into a hunting trip. I stayed 2 nights, and killed 4 roaches
Business response:
Dear Guest, Thank you for staying at our hotel. We always strive to provide our guests with the highest standards of comfort and cleanliness, and we are disappointed to hear that we fell short of your expectations. Please accept our most sincere apologies for any inconvenience caused. We want to reassure you that we take every possible measure to prevent the presence of external insects, as mentioned. To ensure that we continue to meet our guests' expectations, we are taking the necessary steps to address this with our house... read more
Frequently asked questions about Extended Stay America - Kansas City - South
How is Extended Stay America - Kansas City - South rated?
Extended Stay America - Kansas City - South has a 4 star rating with 1,072 reviews.
When is Extended Stay America - Kansas City - South open?
Extended Stay America - Kansas City - South is open now. It will close tomorrow at 12:00 a.m.