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Extended Stay America - Kansas City - South
- Hotels
- Kansas City, MO
About this business
Location details
550 E. 105th St., Kansas City, MO, 64131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Dirty on carpet and request for two beds but get only one
Business response:
Dear Guest, Thank you for sharing your feedback regarding your recent stay. We appreciate your positive comments and are glad you chose to stay with us. We sincerely apologize for the issues you encountered with the room, including the bedding arrangement and cleanliness, and understand how this affected your experience. Your observations have been shared with our team to help improve our services for future guests. We hope you will consider giving us another opportunity to provide a more comfortable and seamless visit, allo... read more
Didn’t go breakfast
Business response:
Dear Dendy, Thank you for taking the time to share your feedback. We are glad you chose to stay with us, though we apologize for the inconvenience of not being able to enjoy breakfast during your visit. Your comments are valuable and will help us enhance the experience for future guests. We appreciate your understanding and hope you will consider returning, allowing us the opportunity to provide a more complete and satisfying stay. We look forward to welcoming you back and ensuring your next visit is comfortable and enjoyabl... read more
Desk staff was wonderful!
Fine It was fine. Nothing special literally, breakfast was super bare minimum. However, the staff that checked us in and out was great!
Business response:
Dear Shelley, Thank you for your feedback. We’re glad to hear that our team made you feel welcomed, as providing warm and helpful service is very important to us. We also understand your disappointment with the breakfast, and your comments will be shared with the appropriate teams to explore improvements. We truly value your perspective and hope you’ll give us another opportunity in the future to deliver an experience that feels more complete and satisfying. Sincerely, HotelManagement
Ok
Business response:
Dear Thomas, Thank you for choosing Extended Stay America. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon. Sincerely, Hotel Management
Floor in lobby and area leading to elevator was dirty. Lobby area had a smokey odor. Hallways not pleasant odor. Bathroom floor vinyl was curling up away from tub. Kitchenette faucet was a bit loose. Shower had some soap scum on wall.
Very noisy at night, could always hear loud music coming from other rooms.
Staff was amazing and worked with us as an emergancy came up and we had to cut our
Frequently asked questions about Extended Stay America - Kansas City - South
How is Extended Stay America - Kansas City - South rated?
Extended Stay America - Kansas City - South has a 2.8 star rating with 2,264 reviews.
When is Extended Stay America - Kansas City - South open?
Extended Stay America - Kansas City - South is open now. It will close tomorrow at 12:00 a.m.