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Extended Stay America - Kansas City - South
- Hotels
- Kansas City, MO
About this business
Location details
550 E. 105th St., Kansas City, MO, 64131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff is super friendly
Business response:
Thank you for your comments regarding your stay at Extended Stay America. Your review was a pleasure to read, and we were delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments with our team to recognize them for a job well done. Thanks again, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Ancient fire alarms dangling from ceiling Every staff member was attentive, I stayed for four days- however a defective fire alarm in the room repeatedly would randomly CHIRP for random times , random amounts of time - it’s actually dangling from the cealing - I finally brought an employee to hear it but it had stopped. It’s driven my sleep badly, it needs to be replaced . One employee told me they are in the process of replacing them all -
Business response:
Dear Milburn, thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
The property shows signs of wear and not well maintained. It is barebones. You get what you pay for. You have to ask for all amenities except for the first bar of soap and bottle shampoo. The staff are friendly and will provide you with dishes, a coffee maker and other items if you need. The continental breakfast is to be eaten "on the go". It consists of oatmeal in a cup, granola bars, sweet muffins, or hot drinks. It is a 2-star hotel at best. But, it works if you need a bed and you aren't too fussy.
Business response:
Thank you for reviewing your stay. We're glad to know you were pleased with the attentive service you received from our associates, but we're sorry for the average condition of our property and for your disappointment with the in-room amenities. Please be assured that we have alerted our maintenance staff to your concerns, and we will be more proactive in replacing things that are beginning to show wear. Also, know the items such as kitchenware and toiletries are kept at the front desk as per brand standards. We hope to have... read more
looks good outside, inside is bad, facility is limited. limited Tv channel.
Business response:
We appreciate you staying with us and providing your feedback. We certainly apologize for the issues you experienced with your television channels. We make every attempt to create a home away from home atmosphere and we understand your frustration of not having your favorite channels for you to access. We do appreciate you selecting our hotel for your stay, and we will hope you will visit us again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - South
How is Extended Stay America - Kansas City - South rated?
Extended Stay America - Kansas City - South has a 2.8 star rating with 2,270 reviews.
When is Extended Stay America - Kansas City - South open?
Extended Stay America - Kansas City - South is open now. It will close tomorrow at 12:00 a.m.