Extended Stay America - Kansas City - South

Business response:

Melissa,thanks for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

Thank you for your review. We apologize that we fell short of your expectations when it came to our complimentary grab-and-go breakfast. We will make note of your feedback as we plan our breakfast offerings. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. ​ Sincerely, Hotel Management 

Business response:

Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for selecting us for your needs. We are glad you liked the service provided by our associates and that you had an overall pleasant stay. However, we are sorry for any inconvenience caused to you. We hope you’ll consider choosing us for your next trip to our city. Sincerely, Hotel Management 

Business response:

Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management 

Business response:

Thank you for choosing to stay with us. We’re glad to know overall you had a pleasant time with us, but we’re sorry for the inconvenience you had due to the ongoing construction. We hope this did not overshadow your otherwise positive experience with us, and we look forward to hosting you back soon. Sincerely, Hotel Management 

Business response:

Darrell, thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Robin, thank you for your fabulous rating and letting us know about your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management 

Business response:

Victor, thank you for being our guest. We're sorry for the not accommodating in the room of your choice and for the inconvenienceyou had due to it. Please be assured that we have discussed your feedback with the concerned teams, and we're taking appropriate steps to fix all the problem you mentioned. Wehope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management