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Extended Stay America - Knoxville - West Hills
- Hotels
- Knoxville, TN
About this business
Location details
1700 Winston Rd., Knoxville, TN, 37919, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Cheap and interesting Cheap, which is what I wanted for a really brief stay. But, you get what you pay for. Front desk guy was good after I called him to get him to the counter. Room was clean and fairly large. Problem came after I turned in - fire alarm pulled, lots of noise, including an argument from the next room that went on and off from 2-4 Am. Apparently he didn’t love her, a fact she denied, again and again, drunk as could be. I called the desk but no response. Good access to local food and d ink. Okay for a single ... read more
Business response:
Thank you for taking the time for sharing your experience at our hotel. We are happy you had a satisfactory stay and that you liked your well-maintained room. However, I am sorry for the inconvenience you had with the noise. We hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management
The location was very convenient and close to many restaurants. The room was pretty clean, except one blanket. I really enjoyed my stay there over all. LOVE that it is non-smoking. It had a full kitchen including a full sized fridge, a stove, and a sink.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and that our location was perfect for your needs. Thanks again for your nice comments, and we look forward to your next visit! Sincerely, Hotel Management
Ok hotel Do not count on breakfasts. Just coffee and granola bars. Updated old hotel. Not to clean.
Business response:
Adam, thank you for your candid review. Although you were overall pleased with your stay, we are sorry we missed meeting some of your expectations while you were here. Your feedback regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope the positive aspects of your stay will bring you both back to us. Sincerely, Hotel Management
Business response:
Thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Nice hotel Friendly staff and hotel was clean.
Business response:
Kim, we are so glad you enjoyed your time at Extended Stay America. We couldn't be happier that we were able to impress you with our service and facilities. Thank you for your wonderful review, and we look forward to your next visit. Sincerely, Hotel Management
Everything was in good condition and good for the price. Smelled really nice too
Business response:
Julie, thank you for staying at Extended Stay America. We are delighted to read you liked our well-kept property and affordable rates. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Great value for a family stay Price was very good, commodities as you would expect. Nice if your with a family because you get a kitchen, plenty of room and the bathroom is all in one room not separated like many hotels. Good value.
Business response:
David, thanks for your excellent review of Extended Stay America. We are thrilled to know you liked the spaciousness of your well-appointed room and that we were able to meet your expectations at a great price. Thank you once more for being our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Disappointed. Coffee and snack bars for breakfast??? Not good enough.
Business response:
Thank you for choosing to stay at our hotel. We are pleased to know you had a pleasant visit and were impressed with most aspects of our hotel. However, we are sorry our breakfast offerings were not to your liking. We will make note of your feedback as we plan any changes to it. We're pleased you chose our hotel for your visit to our area and hope you will stay with us again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Knoxville - West Hills
How is Extended Stay America - Knoxville - West Hills rated?
Extended Stay America - Knoxville - West Hills has a 3.5 star rating with 1,272 reviews.
When is Extended Stay America - Knoxville - West Hills open?
Extended Stay America - Knoxville - West Hills is open now. It will close tomorrow at 12:00 a.m.