This profile has been claimed by the business owner or representative.
Extended Stay America - Knoxville - West Hills
- Hotels
- Knoxville, TN
About this business
Property Location With a stay at Extended Stay America Knoxville - West Hills in Knoxville (West Knoxville), you'll be minutes from Town Center Mall and West Town Mall. This hotel is within the vicinity of Bearden Antique Mall and Dead Horse Lake Golf Course.Rooms Make yourself at home in one of the 72 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveni... read more
Location details
1700 Winston Rd., Knoxville, TN, 37919, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Melanie, we appreciate you sharing your kind rating of __. It was a pleasure having you as our guest, and we hope to see you again on your next visit to our area. Sincerely, Hotel Management
Too cheap Unless I stay more then a week they wanted $10 a day anytime I wanted maid service to my room. No way was I paying that and that right there made me not want to book there again. Plus the cheap early morning breakfast did not have any water, apple or orange juice just coffee no thanks I'll stay somewhere else
Business response:
Thank you for sharing your candid evaluation. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our amenities and policies a bit different than traditional hotels. Regardless of the length of stay, our goal is to provide a clean, comfortable and well maintained hotel with a friendly staff at a good value. We appreciate your feedback and hope to have t... read more
Are hotel stay it was so good. We love it. The help grate. The room was so clean.
Business response:
James, thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. Thanks again for being our guest and we look forward to seeing you in the future! Sincerely, Hotel Management
Great Deal! I have stayed in much "nicer" (more expensive) hotels and while this place is no frills, they accommodated whatever I have needed, and the bathroom (which is one of the most important things to me) was in better condition and cleaner than the more expensive hotels.
Business response:
Rebecca,it was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. It's great to read you enjoyed your stay and our facilities and service were to your satisfaction. We appreciate your business. Please visit with us again the next time you are in the area. Sincerely, Hotel Management
Business response:
Judith, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Business response:
Stephan, thank you for being our guest at Extended Stay America. It was great to see that you were completely satisfied with your visit. We look forward to welcoming you back soon! Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are happy that overall you were pleased with your stay. However, I am sorry for not living up to your expectations. We hope to have the chance to prove it to you on a future stay. Sincerely, Hotel Management
Great place to sleep. Clean. Did not have an elevator.
Business response:
Thank you for staying at Extended Stay America. We are glad you had a comfortable time with us and that you liked our well-kept property. That being said, we are sorry for not meeting some of your expectations. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
Business response:
Many thanks for taking the time to post your generous rating online. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Knoxville - West Hills
How is Extended Stay America - Knoxville - West Hills rated?
Extended Stay America - Knoxville - West Hills has a 4.4 star rating with 796 reviews.
When is Extended Stay America - Knoxville - West Hills open?
Extended Stay America - Knoxville - West Hills is open now. It will close tomorrow at 12:00 a.m.