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Extended Stay America - Knoxville - West Hills
- Hotels
- Knoxville, TN
About this business
Property Location With a stay at Extended Stay America Knoxville - West Hills in Knoxville (West Knoxville), you'll be minutes from Town Center Mall and West Town Mall. This hotel is within the vicinity of Bearden Antique Mall and Dead Horse Lake Golf Course.Rooms Make yourself at home in one of the 72 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveni... read more
Location details
1700 Winston Rd., Knoxville, TN, 37919, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nos No elevator. No parking. No night staff.
Business response:
John, thank you for posting a review of your stay. We are pleased you had an overall nice stay. However, we are extremely sorry we missed meeting some of your expectations and regret the inconvenience it caused. Your feedback is important to us as it will help us to improve our facilities and amenities going forward. We hope to have the opportunity of welcoming you back soon. Sincerely, Hotel Management
Business response:
Michelle, thank you for the 5-star rating. We are delighted your visit with us was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, General Manager
Business response:
Thank you for your 4-star rating. I am glad you had an overall great visit. We hope to welcome you back soon at Extended Stay America. Sincerely, General Manager
Business response:
Richard, thank you for selecting Extended Stay America. It makes us happy to know that we were able to deliver a pleasant stay to you. We appreciate your feedback and hope to have you as our guest again. Sincerely, General Manager
Business response:
Ralph, thank you for rating your visit to our hotel. It seems like you had a pleasant stay overall. However, we are sorry we did not meet your every expectation of yours while here. We will certainly step up our efforts, so your next stay is even better. Thanks for being our guest. Sincerely, General Manager
Amazed Very large room comes with a fully equipped kitchen and super clean.
Business response:
Julius, all of us here at Extended Stay America are thrilled to read how much you enjoyed your stay here. We appreciate you mentioning how convenient it was to have fully equipped kitchen in your spacious suite. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, General Manager
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Business response:
Daniel, thank you for staying at Extended Stay America. We are delighted to read you had an enjoyable time with us. Thanks again for being our guest, and we look forward to your next visit. Sincerely, General Manager
Great! Hated that there wasn't an elevator but everything was clean and comfortable other than that
Business response:
Thank you for choosing to stay at Extended Stay America. We're happy to know you had a comfortable stay with us. However, we're sorry for the inconvenience you had. We value your business and hope you will visit us again soon. Sincerely, General Manager
pet fee breaks the deal Not a bad place, but we stayed during the eclipse so it cost us triple. On top of that, the pet fee costs us an extra $100. Won't do that again.
Business response:
Thank you for choosing to stay at our hotel. We are pleased to know you enjoyed your overall visit. However, I am sorry you were disappointed with our hotel charges and regret the inconvenience it caused. We appreciate your business and hope to have the opportunity to welcome you back soon! Sincerely, General Manager
Frequently asked questions about Extended Stay America - Knoxville - West Hills
How is Extended Stay America - Knoxville - West Hills rated?
Extended Stay America - Knoxville - West Hills has a 4.4 star rating with 796 reviews.
When is Extended Stay America - Knoxville - West Hills open?
Extended Stay America - Knoxville - West Hills is open now. It will close tomorrow at 12:00 a.m.